LVR Representative

CHEP•LOC0002409, FL

4d•Remote

About The Position

CHEP is seeking a motivated LVR Representative to join our team. This field-based role is responsible for efficiently executing less-than-truckload (LTL) deliveries and collections, optimizing routes and volumes through strong partnerships with internal teams and customers. The successful candidate will help develop and implement key growth strategies for the CHEP LVR Program while ensuring compliance with DOT regulations and CHEP safety standards. This will include partnering with multiple internal functions, building and executing project plans as well as leading teammates through training of new processes.

Requirements

Clean driving record and ability to obtain a DOT medical card with no restrictions.
Physically capable of lifting 65 lbs regularly.
Strong communication, problem-solving, and analytical skills.
Experience with route optimization and customer relationship management.
Ability to lead peers indirectly.
Ability to work autonomously.
English (essential)

Nice To Haves

Knowledge of routing management software is a plus.
Multi-stop driving
DOT & Safety Compliance
Route Optimization/Management
Local Customer Relationship Building
Frontline operations leadership
New customer development
Spanish (desirable)

Responsibilities

Operate a CHEP-owned box truck (or similar equipment) in full compliance with safety regulations and CHEP standards.
Execute efficient delivery and collection of pallets and other assets at designated locations
Document and report findings on site conditions and recovery challenges, ensuring accuracy and timely updates to internal systems.
Collaborate with team members to develop and implement improved processes, focusing on key performance areas within LVR operations.
Perform daily LTL deliveries and collections of pallets at 100+ customer locations.
Collaborate with customers to drive program compliance and increase collection volumes.
Document delivery and collection data, such as times, mileages, and volumes, and communicate to LVR support personnel.
Visit potential collection locations to promote the CHEP LVR Program and gather information to expand the customer base.
Work with internal teams to develop and execute project plans focused on key operational improvements.
Act as a resource and trainer for other LVR Representatives.
Resolve customer issues and prioritize deliveries/collections.
Operate autonomously while working within a matrix environment.