Luxury Salesperson

Hendrick•Charlotte, NC

4d•Onsite

About The Position

Ferrari of Charlotte is seeking a Salesperson with a successful track record in highline/luxury brand automotive dealership sales. The primary role is to sell new or used vehicles at a profit while ensuring customer satisfaction. This position involves greeting customers, understanding their needs, demonstrating vehicle features, suggesting options, calculating sales prices, completing paperwork, arranging delivery and registration, and engaging in business development. The role also requires maintaining high customer satisfaction standards (CSI), keeping a clean work area, participating in training, accurately recording work hours, and adhering to all company policies and safety regulations.

Requirements

Successful track record of prior highline/luxury brand automotive dealership Sales experience.
Intermediate knowledge of Microsoft Office products.
Intermediate ability to learn web applications for customer management.
Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Regular and predictable attendance.
Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Ability to add, subtract, multiply and divide.
Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Valid Driver’s License.

Nice To Haves

Prior sales and/or customer service experience desired.

Responsibilities

Meets dealership sales goals.
Greets customer and determines make, type, and quality of vehicle desired.
Explains features and demonstrates operation of vehicle in showroom or on demonstration drive.
Suggests optional equipment for customer to purchase.
Computes and quotes sales price, including tax, trade-in allowance, and discount.
Completes paperwork accompanying vehicle sales, including but not limited to, preparing sales slip or sales contract.
Arranges for delivery and registration of vehicle.
Researches availability of models and optional equipment.
Engages in business development.
Addresses customer concerns.
Maintains CSI at or above Company standards.
Maintains an organized, clean and safe work area.
Participates in required training.
Records all hours worked accurately in company timekeeping system.
Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values.
Complies with Company policies and procedures.
Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned.