Luxury Residential Bell Person- Millennium Tower

Action Property Management•San Francisco, CA

5d•$21 - $25•Onsite

About The Position

Action Property Management is seeking a full-time Luxury Residential Bell Person to join our team at Millennium Tower in San Francisco. The role focuses on delivering items to units, maintaining the property's appearance by picking up debris, alerting concierges to issues, and covering breaks for concierges and door hosts. Millennium Tower has a reputation for defining luxury residential service and fostering a culture of excellence.

Requirements

Must be over 18 years of age
Successfully pass a criminal background check and drug screening
2+ years of prior experience in a hotel or residential building preferred
Demonstrated experience in service and hospitality
Strong interpersonal skills and verbal communication skills
Dependable, punctual and able to work independently with minimal supervision
Availability to work flexible hours, including weekends, and holiday as required
Ability to lift and transport packages, luggage, and other belongings safely
Ability to stand for extended periods and perform light physical tasks
Exposure to varying weather conditions depending on the building layout and entrances
Capable of lifting up to 50 pounds as needed

Responsibilities

Ensure that everyone is greeted with the utmost expression of gracious hospitality
Ensure the timely delivery of luggages, packages, groceries, etc.
Always be available to partner with Concierges and Door Hosts
Remain in assigned post position, maintaining correct stance. Serve as the first point of contact for residents and guests entering the lobby or calling the association
Maintain clear passage of the car drop off area and sidewalks into the building
Secure taxicabs for Residents and Guests
Support Valet in assisting Residents and Guests into and out of their vehicles
Assist Residents and Guests with the loading and unloading of packages and luggage into and out of their vehicles
Assure safety and security of all luggage and packages
Maintain a professional appearance and demeanor at all times
Communicate politely and clearly, both in person and over the phone
Possess a working knowledge of the Association's rules, policies, and procedures
Be familiar with the Association's amenities and surroundings to assist residents and guests effectively
Provide exceptional customer service to all residents and guests
Address inquiries and concerns promptly and efficiently
Assist residents and guests with information about the Association's amenities and services
Work closely with other team members to ensure smooth operations
Be flexible and ready to assist with tasks not strictly related to the job description when necessary
Walk the property, assist in picking up and/or cleaning any loose debris or trash
Alert the Concierges of any condition demanding attention, ie., Maintenance Requests
Cover the breaks of the Concierge and Door Host