Luxury Residential Bell Person- Millennium Tower

Action Property ManagementSan Francisco, CA
$21 - $25Onsite

About The Position

Action Property Management is seeking a full-time Luxury Residential Bell Person to join our team at Millennium Tower in San Francisco. The role focuses on delivering items to units, maintaining the property's appearance by picking up debris, alerting concierges to issues, and covering breaks for concierges and door hosts. Millennium Tower has a reputation for defining luxury residential service and fostering a culture of excellence.

Requirements

  • Must be over 18 years of age
  • Successfully pass a criminal background check and drug screening
  • 2+ years of prior experience in a hotel or residential building preferred
  • Demonstrated experience in service and hospitality
  • Strong interpersonal skills and verbal communication skills
  • Dependable, punctual and able to work independently with minimal supervision
  • Availability to work flexible hours, including weekends, and holiday as required
  • Ability to lift and transport packages, luggage, and other belongings safely
  • Ability to stand for extended periods and perform light physical tasks
  • Exposure to varying weather conditions depending on the building layout and entrances
  • Capable of lifting up to 50 pounds as needed

Responsibilities

  • Ensure that everyone is greeted with the utmost expression of gracious hospitality
  • Ensure the timely delivery of luggages, packages, groceries, etc.
  • Always be available to partner with Concierges and Door Hosts
  • Remain in assigned post position, maintaining correct stance. Serve as the first point of contact for residents and guests entering the lobby or calling the association
  • Maintain clear passage of the car drop off area and sidewalks into the building
  • Secure taxicabs for Residents and Guests
  • Support Valet in assisting Residents and Guests into and out of their vehicles
  • Assist Residents and Guests with the loading and unloading of packages and luggage into and out of their vehicles
  • Assure safety and security of all luggage and packages
  • Maintain a professional appearance and demeanor at all times
  • Communicate politely and clearly, both in person and over the phone
  • Possess a working knowledge of the Association's rules, policies, and procedures
  • Be familiar with the Association's amenities and surroundings to assist residents and guests effectively
  • Provide exceptional customer service to all residents and guests
  • Address inquiries and concerns promptly and efficiently
  • Assist residents and guests with information about the Association's amenities and services
  • Work closely with other team members to ensure smooth operations
  • Be flexible and ready to assist with tasks not strictly related to the job description when necessary
  • Walk the property, assist in picking up and/or cleaning any loose debris or trash
  • Alert the Concierges of any condition demanding attention, ie., Maintenance Requests
  • Cover the breaks of the Concierge and Door Host

Benefits

  • 100% Employer Paid Health Benefits for individual + family
  • Competitive salary + annual bonus ranging from $7,000 to $20,000
  • Uniforms + dry cleaning services
  • 401(k) + company match
  • Paid time off + holiday pay
  • Medical
  • Dental
  • Vision
  • Pet insurance
  • Life and disability support for qualifying team members
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