Luxury Footwear Specialist
About The Position
Harry Rosen is a retailer of fine quality menswear with store locations across Canada. We have been specializing in luxury menswear for over 70 years and have been officially recognized as one of Canada’s Best Managed Companies. We are committed to developing retail professionals who love retail and have the passion and ability to inspire exceptional service. As a Shoe Specialist, you’ll be responsible for leading the shoe department and developing a clientele that recognizes their key role in delivering a superior service experience to our discerning clientele. We are looking for a Luxury Footwear Specialist to join our Store team. In this role you’ll be responsible for: Lead by Example, focus on the achievement of sales goals within the shoe department Promote footwear collection, reinforcing the different lifestyle components Our World-Class luxury brands include Tom Ford, Ralph Lauren, Ermenegildo Zegna, Brunello Cucinelli, Giorgio Armani, Laura Piana, Canali, Hugo Boss, Salvatore Ferragamo and many more! Personal Sales and Holistic Selling in-store, building relationships with your customers and creating repeat clientele Delivering product knowledge training to Advisors, develop taste level and brand image Communicate with buying and visual teams to ensure the product inventory and spirit of the brand is represented Participation and coordination of Trunk Shows A focus for inspiring repeat exceptional customer experiences both online and in-store through consistent training Demonstrated interest and ability to develop others A leader focused on team building to the achievement of financial goals
Requirements
- A minimum of 2 years of retail sales experience preferably in a luxury environment, footwear or store/department leadership
- Experience in these areas of the retail industry is preferred.
- A passion for inspiring repeat business by creating exceptional customer service experiences both on-line and in-store.
- The desire to participate in the many training initiatives we offer and the ability to incorporate the skills acquired through those programs into your daily activities
- Demonstrated interest in technology and how to use tech innovations to support the retail Customer Service function.
- The ability to work effectively as part of a team
Nice To Haves
- Our menswear retail environment includes working within various departments such as sportswear, footwear, accessories, outerwear, tailored clothing and made-to-measure.
Responsibilities
- Lead by Example, focus on the achievement of sales goals within the shoe department
- Promote footwear collection, reinforcing the different lifestyle components
- Personal Sales and Holistic Selling in-store, building relationships with your customers and creating repeat clientele
- Delivering product knowledge training to Advisors, develop taste level and brand image
- Communicate with buying and visual teams to ensure the product inventory and spirit of the brand is represented
- Participation and coordination of Trunk Shows
- A focus for inspiring repeat exceptional customer experiences both online and in-store through consistent training
- Demonstrated interest and ability to develop others
- A leader focused on team building to the achievement of financial goals
Benefits
- Competitive pay program – there is no limit on your earnings at Harry Rosen and the more you sell, the more you will earn.
- Opportunities to additionally earn monthly and annual Team bonuses
- Best in industry discounts and special purchase opportunities
- A comprehensive flexible benefits package
- Pension and Group RRSP Programs that grow with you
- A modern, digitally advanced workplace
- A coach committed to supporting the achievement of your personal career goals
- A culture that is rich and diverse fostered through an internal Diversity Equity and Inclusion Council
- An employer that values internal growth and promotion and is committed to succession planning for your future
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
