Luxury Automotive Client Advisor

Jaguar and Land Rover of West Columbia•Clarksville, MD

2d•Onsite

About The Position

Jim Coleman Jaguar Land Rover in Columbia, Maryland is seeking a professional, relationship-driven Luxury Client Advisor to join their award-winning sales team. This role involves representing luxury automotive brands, helping clients find the perfect vehicle, and delivering an exceptional customer experience. The dealership emphasizes a supportive, team-oriented culture with opportunities for growth and development. This position is ideal for experienced luxury automotive salespeople, top-performing automotive sales consultants, or successful sales professionals looking to transition into luxury automotive sales.

Requirements

Automotive sales experience preferred; luxury retail or commissioned sales experience will also be considered.
A passion for delivering exceptional customer service.
Strong relationship-building, communication, and presentation skills.
Professional appearance and demeanor.
Self-motivated with a competitive drive to succeed.
Excellent organizational, follow-up, and time-management skills.
Comfortable using CRM systems and digital communication tools.
Ability to work in a fast-paced, team-oriented environment.
Valid driver's license with a clean driving record.

Nice To Haves

Build trust before selling.
Create lifelong clients through exceptional service.
Deliver a premium luxury buying experience.
Thrive in a fast-paced, collaborative environment.
Continuously develop their product knowledge and professional skills.
Take pride in representing world-class luxury brands.
Are motivated by performance and unlimited earning potential.

Responsibilities

Build meaningful relationships with new and existing clients.
Deliver a personalized, consultative luxury vehicle purchasing experience.
Demonstrate expert knowledge of Jaguar and Land Rover vehicles, technology, and features.
Conduct professional vehicle presentations and test drives.
Maintain consistent communication with clients through phone, email, text, and CRM tools.
Generate business through referrals, repeat customers, networking, and prospecting.
Maintain accurate customer records and sales activities using the dealership CRM.
Work closely with the Finance, Service, and Management teams to ensure a seamless customer experience.
Deliver vehicles with comprehensive product demonstrations and technology orientation.
Consistently achieve monthly sales, customer satisfaction, and performance goals.
Stay current on manufacturer product knowledge, incentives, and competitive vehicle information.
Represent the dealership with professionalism, integrity, and enthusiasm always.