About The Position

The Luxury Bridal Manager is the category owner and experience leader for all Bridal merchandise. This role is responsible for ensuring every customer receives a confident, emotional, and expertly guided experience during one of life’s most meaningful purchases. At Jared, we deliver Accessible Luxury. Exceptional Careers. You don’t just lead Bridal — you own the moments customers remember forever.

Requirements

  • Expert in diamonds
  • Expert in storytelling
  • Proficient in closing with confidence
  • Proficient in visual merchandising and storytelling execution
  • Proficient in reinforcing romance, emotion, and confidence in purchase
  • Proficient in aligning visual focus to key moments, launches, and selling priorities
  • Ability to coach one Bridal presentation per team member, every month
  • Ability to deliver real-time, actionable feedback on diamond education and confidence, emotional storytelling, payments options and closing
  • Ability to build consistent, repeatable Bridal behaviors across the team
  • Ability to help customers express their individuality through meaningful selections
  • Ability to help customers feel confident and understood through guided experiences
  • Ability to help customers celebrate life’s most meaningful moments with confidence
  • Ability to improve key KPIs including conversion, appointment culture, follow-up behaviors
  • Ability to reinforce consistent Bridal presentations across the team
  • Ability to lead by example through personal performance
  • Ability to partner with store leadership to identify and develop Bridal talent
  • Ability to build a culture of teamwork, accountability, and shared success

Nice To Haves

  • Experience in a luxury retail environment
  • Experience in bridal sales

Responsibilities

  • Own the Bridal Category
  • Lead total Bridal category performance — including sales, behaviors, and standards
  • Serve as the expert in diamonds, storytelling, and closing with confidence
  • Drive consistency in Bridal presentations across all team members
  • Lead Visual Marketing for Bridal
  • Own Bridal visual merchandising and storytelling execution
  • Ensure displays reinforce romance, emotion, and confidence in purchase
  • Align visual focus to key moments, launches, and selling priorities
  • Build Team Capability (Monthly Coaching)
  • Observe or coach one Bridal presentation per team member, every month
  • Deliver real-time, actionable feedback on diamond education and confidence, emotional storytelling, payments options and closing
  • Build consistent, repeatable Bridal behaviors across the team
  • Activate the Brand Promise
  • Help customers Express their individuality through meaningful selections
  • Help customers Feel confident and understood through guided experiences
  • Help customers Celebrate life’s most meaningful moments with confidence
  • Drive Performance Excellence
  • Improve key KPIs including conversion, appointment culture, follow-up behaviors
  • Reinforce consistent Bridal presentations across the team
  • Lead by example through personal performance
  • Lead and Develop Talent
  • Partner with store leadership to identify and develop Bridal talent
  • Build a culture of teamwork, accountability, and shared success

Benefits

  • Base pay plus commission on sales
  • Medical, dental, vision and prescription insurance (full-time team members)
  • 401(k)
  • Paid Time Off (full-time and part-time team members)
  • Paid holidays (full-time team members)
  • Tuition reimbursement, including DCA courses based on position
  • Training — Associate Training System, Management Training System, District Manager in Training, career development and more
  • Merchandise discounts
  • Incentive trips and contests
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