Luxury Automotive Sales Advisor
About The Position
Land Rover Greenville is a private, family-owned Luxury Automotive Dealership committed to delivering a first-class customer experience both online and in-store. We are a high-volume location with strong community ties and a modern digital-first approach to automotive retail. We value teamwork, customer satisfaction, and professional growth. This is a great opportunity for someone looking to build a career in the automotive industry while earning competitive pay plus performance incentives. Land Rover Greenville is part of the RBM Automotive Group and is located in Greenville, South Carolina, on Laurens Rd.
Requirements
- High school diploma or the equivalent
- Authorized to work in the USA for any employer
- All applicants must have a current and valid driver’s license, an acceptable driving record, and must be insurable under our garage-keepers policy standards
- Basic communication, problem-solving, and mathematical skills using American units of measure
Nice To Haves
- Previous experience in a similar role is preferred
- Flexibility to train associates familiar with other brands, including: BMW, Lexus, Porsche, Mercedes-Benz, Audi, Volvo, etc.
Responsibilities
- Selling new and pre-owned vehicles at dealership gross profit, volume, and customer satisfaction standards.
- Building and maintaining excellent relationships with customers.
- Delighting customers and providing service after-the-sale to ensure High Manufacturer CSI customer satisfaction survey scores and positive social media reviews.
- Following up on all sales leads from a variety of sources including phone, walk-ins, internet, etc.
- Maintaining all prospect and customer interactions on CRM system.
- Following the established dealership sales processes.
- Keeping abreast of vehicles' features, conditions, and warranty status of new & used vehicle makes and models, trim levels, features, accessories, etc., and how they benefit customers.
- Keeping abreast of current and incoming inventory.
- Demonstrating new and pre-owned vehicles (includes test drives).
- Delivering vehicles to customers to ensure they understand the vehicle’s operating features, warranty and paperwork.
- Introducing customers to the service department and working with the service department to ensure ongoing customer satisfaction.
- Knowing and understanding equity and values, and being able to explain depreciation to the customer.
- Knowing and understanding the federal, state and local laws which govern retail auto sales.
- Abiding by company policy and departmental best practices and procedures and performing other duties as assigned.
Benefits
- Paid holidays
- Sick time
- Vacations
- Earn paid time off from your 1st day of work
- Great work/life balance - Dealership closed on Sundays
- Get paid every Friday by direct deposit
- Paid training and certification
- Comprehensive insurance and retirement benefits available for full-time employees
- Medical, dental and vision coverage
- Company contribution to Health Savings Account for eligible HDHP participants
- Long-term and short-term disability insurance, accident, hospitalization, and critical illness insurance
- $25,000 company-paid life insurance (additional coverage available)
- 401(k) retirement plan with company match
- Employee discounts for parts, service, detail, and vehicle purchases
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
