Lung Cancer Screening Patient Representative
About The Position
The Lung Cancer Screening Patient Representative will provide administrative support to the Lung Cancer Screening Program, Clinical Operations, and clerical assistance. This individual will work to improve coordination of patient care, help patients navigate the healthcare system, reduce barriers when possible and support achievement of program deliverables through various resources. This position will require the ability to interact with personnel as well as outside agencies and patients, the ability to act independently to carry out duties and responsibilities of the job without specific supervision by people or procedure, and the aptitude to establish work priorities to meet established deadlines.
Requirements
- A GED or High School is a minimal educational requirement
- At least 1 year experience functioning in a clinic or hospital
- Highly proficient in the use of Excel, Word, Power Point, Outlook, Meditech, PACS, and standard office equipment.
Nice To Haves
- Ability to interact with personnel as well as outside agencies and patients
- Ability to act independently to carry out duties and responsibilities of the job without specific supervision by people or procedure
- Aptitude to establish work priorities to meet established deadlines
- Working knowledge of medical terminology and coding in reference to all screening procedures and related follow-up testing
Responsibilities
- Maintains a professional image and exhibits excellent customer relations with patients, visitors, physicians and co-workers
- Provide administrative support to the Lung Cancer Screening program and clinical operations
- Perform clerical duties that contribute to the overall efficiency of the program served
- Receives, prioritizes, and triages telephone calls appropriately
- Composes memos, reports, minutes, and other reports as requested
- Assist with data entry/management and upload of data to appropriate registries for management of the lung cancer-screening program
- Using Electronic Health Record (EHR) system, enter patient encounter data and follow-up schedule.
- Maintains records in an organized and timely format
- Creates reports and performs other clerical/record keeping duties as requested
- Promotes communication and education between the patient and healthcare provider
- Makes Service Line Coordinator aware of ongoing issues
- Manage and track patient referrals and scheduling/appointments/authorizations
- Maintain patient confidentiality and security of their information
- Promote communication between providers, patients, and others involved with patient care
- Plans and participates in community education events and health fairs.
- May require travel to meet the needs of the program and populations served
- Excellent at communicating in a business setting, as well being detailed oriented
- Provides education, support, and coordination to assist patients in securing appointments
- Has a working knowledge of medical terminology and coding in reference to all screening procedures and related follow-up testing
- Other duties as assigned
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
