Lumber Yard Associate

RP Lumber•Silvis, IL

2d•Onsite

About The Position

A Yard Associate is responsible for ensuring each customer receives prompt and courteous service while maintaining a culture of safety, accountability, and cleanliness at their location. This includes proper product storage and equipment maintenance. The role also involves participating in delivery operations, ensuring accuracy of inventory, building loads for delivery, and assisting with the safe unloading and stocking of various building materials at customer sites. The direct supervisor for this role is the Yard Manager.

Requirements

Follow safety expectations set by company safety policies consistent with the storage, handling, and transport of materials.
Regular, reliable, dependable attendance.
Strong communication skills (verbal and written) when dealing with vendors, customers, management, and team members.
Ability to apply common sense understanding and carry out simple one or two-step instructions.
Ability to provide professional customer service and work in a team-oriented environment.
High school diploma or general education degree (GED).
An acceptable driving record, valid state issued driver’s license (Missouri locations require a Class E license).
Highly organized with a strong attention to detail.
Ability to work a flexible schedule, including weekends and holidays.
Successful applicants are subject to pre-employment drug testing, pre-employment background check and driver history checks in accordance with applicable federal and state law.
Ability to bend, reach with hands and arms, climb, balance, stoop, kneel, crouch, and be able to frequently lift and/or move between 50 - 100 pounds.
Must be able to work and tolerate adverse weather conditions.

Nice To Haves

Forklift experience preferred.
Knowledge of building materials, applications, related equipment, and/or construction industry is desired.
1 year of prior related work experience preferred.

Responsibilities

Greet customers or professional contractors in a friendly manner upon entry into the yard or Home Retail Center.
Load materials into customers' vehicles or onto company delivery vehicles, validating type and quantity against the company's point-of-sale system.
Unload incoming freight, taking care not to damage goods or carrier equipment.
Operate a forklift to merchandise and stock yard and warehouse inventory.
Accurately build loads and prepare materials for delivery.
Assist truck drivers in the delivery of merchandise to homeowners and job sites using company equipment.
Respond to customer inquiries regarding product selection, order placement, pricing, quotations, delivery and installation scheduling, and provide customer follow-ups.
Maintain inventory, product displays, and pricing labels within assigned areas according to merchandising standards by stocking, facing, straightening, and cleaning.
Follow and enforce all safety rules and policies.
Perform other assigned job duties and responsibilities as requested by the Yard Manager.