Lumber Yard Associate

RP Lumber•Woodstock, IL

6d•Onsite

About The Position

A Yard Associate is responsible for ensuring prompt and courteous service to every customer of R.P. Lumber Co., while maintaining a culture of safety, accountability, and cleanliness at their location. This includes proper product storage and equipment maintenance. Additionally, a Yard Associate participates in delivery operations, ensuring accuracy of product entering and leaving the yard, building loads for delivery, and traveling on deliveries to assist in the safe unloading and stocking of various products. The direct supervisor of a Yard Associate is the Yard Manager.

Requirements

Follow safety expectations set by company safety policies consistent with the storage, handling, and transport of materials.
Regular, reliable, dependable attendance.
Strong communication skills (verbal and written) when dealing with vendors, customers, management, and team members.
Ability to apply common sense understanding and carry out simple one or two-step instructions.
Ability to provide professional customer service and work in a team-oriented environment.

Nice To Haves

Forklift experience preferred in many of the tasks. Will train the right candidate.
Knowledge of building materials, applications, related equipment, and/or construction industry is desired, but not required.

Responsibilities

Greet customers or professional contractors in a friendly manner upon entry into the yard or Home Retail Center.
Load materials into customers' vehicles or onto company delivery vehicles, after validating type and quantity based on the record of the transaction from the company's point-of-sale system.
Unload incoming freight, taking care not to damage the incoming goods or the equipment that belongs to the carrier.
Operate forklift to merchandise and stock yard and warehouse.
Accurately build loads and prepare materials for delivery before delivery takes place.
Assist truck drivers in delivery of merchandise to homeowners and job sites using company equipment.
Respond to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, scheduling of deliveries and installations, and providing customer follow-ups as necessary.
Responsible for maintaining inventory, product displays, and pricing labels within assigned area in regard to merchandising standards by stocking, facing, straightening, and cleaning or any other task necessary to maintain an organized, safe, and proper storage of inventory within lumberyard.
Responsible for following and enforcing all safety rules and policies as outlined and communicated by management.
Perform other assigned job duties and responsibilities as requested by the Yard Manager.