Lube & Tire Helper (Kauai)

Servco Pacific Inc.
Onsite

About The Position

At Servco Toyota Kauai, we are committed to providing top notch service to our customers. Our Lube Technicians keep our customers’ vehicles running smooth by safely and quickly performing oil and tire changes. At Servco, we are committed to providing top notch service to our customers. Our Lube & Tire Helpers keep our customers’ vehicles running smooth by safely and quickly performing oil and tire changes on our customers’ vehicles. Servco is Hawaii’s largest privately-owned business, established in 1919, and has been named one of Hawaii’s Best Places to Work for the past 15 years, and 17 years. The company provides a fun and collaborative environment where team members feel valued and appreciated, with ongoing opportunities for growth and advancement. Servco also believes in the importance of giving back to our community through partnerships with nonprofit organizations and providing annual student scholarships.

Requirements

  • Associate of Science Degree in Auto Technology
  • General automotive repair experience
  • Valid driver’s license
  • Strong driving record
  • Ability to safely operate manual and automatic transmission for a variety of vehicle sizes
  • Basic set of automotive repair tools
  • Ability to maintain ASE, state & manufacturer’s certification and licensing requirements

Nice To Haves

  • Oil changing/tire work experience
  • Certifications in Front End
  • Certifications in Brakes

Responsibilities

  • Punch repair order (RO) through time clock
  • Review work order to determine work to be performed and parts needed
  • Obtain necessary parts & supplies
  • Prepare work area
  • Perform oil changes, including draining and replacing oil and oil filter
  • Remove, replace, and/or repair tires and complete tire rotations
  • Perform visual inspections of vehicles to determine if additional work is needed
  • Report additional repairs needed to the Asst. Service Mgr. or Service Consultant
  • Perform quality check of service performed (e.g., road test, visual inspection)
  • Perform lot attendant duties as needed when not tire/lube jobs are available
  • Maintain productivity without jeopardizing work quality
  • Ensure no damage to vehicles or parts of vehicles
  • Follow manufacturer’s repair procedures (shop manual, TSB, Campaigns, etc.)
  • Follow all policies and procedures when servicing or repairing vehicles to include: affixing campaign and LOF stickers, resetting maintenance and tire pressure lights
  • Perform daily maintenance of shop and personal equipment and supplies
  • Deplete all shop supplies before new ones are obtained for replacement
  • Tag and turn in all warranty parts to the Parts Department daily
  • Return old parts to the customer or dispose of them properly
  • Avoid warranty charge backs for “Parts not turned in”
  • Assist other technicians as needed
  • Actively contribute to and participate in all technical training as assigned
  • Maintain ASE, state & manufacturer’s certification and licensing requirements
  • Attend safety training as required
  • Review technical bulletins, publications and other resources available to improve skills and knowledge
  • Attend shop meetings as required
  • Complete work according to applicable safety requirements/procedures
  • Properly use and store tools and equipment
  • Maintain a clean and orderly work area in accordance with TSM and company policies and procedures
  • Report unsafe conditions/hazards
  • Report injuries
  • Maintain adequate tool inventory and complete and maintain tool inventory list
  • Ensure customer’s vehicles are returned clean
  • Produce quality work that evidences pride in workmanship
  • Maintain personal grooming, cleanliness & uniform standards
  • Arrive at work, take breaks and leave work at times designated by management
  • Show common courtesy and respect to all customers, employees, and others
  • Achieve the production objectives set by management
  • Use shop supplies and materials in a practical and economical manner
  • Constructively & professionally communicate with dealership personnel to satisfy customer needs as required
  • Abide by safety and house rules
  • Develop and exercise positive relationships with all others in the performance of the job
  • Provide friendly, courteous, competent and satisfying or better service to all customers
  • Maintain customer satisfaction levels to meet expectation or above
  • Actively practice Servco’s Shared Values
  • Lead by example
  • Act with professionalism, integrity, honesty, and respect
  • Maintain good attendance
  • Work overtime when needed
  • Be well groomed and dress professionally in accordance with company dress standards
  • Participate in special projects and committees
  • Comply with all company policies, procedures, standards of conduct and house rules, and meet performance expectations
  • Maintain satisfactory performance and strive to exceed performance expectations
  • Improve job skills and job knowledge through reading and attending training
  • Safely dispose of all waste including oil, old filters, tires, etc.
  • Clean and maintain all shop related tools
  • Serve as a back-up Lot Attendant as needed
  • Other duties as assigned

Benefits

  • Medical, dental, drug and vision insurance
  • Paid vacation, sick and holidays
  • Flexible spending plan
  • 401k/profit sharing
  • Group life insurance
  • Long term care insurance
  • Temporary and Long-Term Disability insurance
  • Discounts on new and pre-owned vehicles and more
  • Educational assistance program
  • Wellness programs
  • Scholarship opportunity for children and spouses of team members

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

Associate degree

Number of Employees

1-10 employees

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