Lube Technician

Penske Automotive Group•Round Rock, TX
•Onsite

About The Position

Round Rock Toyota, a Penske Automotive Group dealership, is seeking a Lube Technician to deliver exceptional customer experiences. The role diagnoses and performs quality light mechanical services on customer and inventory vehicles efficiently and accurately, in accordance with dealership and manufacturer/factory standards. The position communicates vehicle-related technical information to Service Advisors and follows quality, timeliness, safety, and regulatory requirements for repair and maintenance work. The technician primarily works in an automotive shop environment. The covered workspace may expose employees to heat, cold, safety hazards, and regular loud noise. The job requires prolonged standing, frequent movement and repetitive motion, and the ability to push, pull, climb, stoop, kneel, reach, grasp, walk, talk, and hear. Medium/heavy work includes lifting over 50 pounds with an assistance device required and/or frequent lifting or carrying of objects weighing up to or over 35 pounds, with an assistance device available as needed. Evening, weekend, and holiday work may be required.

Requirements

  • High school diploma or equivalent, and one year of related experience, or an equivalent combination of education and experience.
  • Genuine interest in providing an exceptional customer experience.
  • Friendliness, enthusiasm, reliability, and a positive team-player attitude.
  • Strong work ethic and ability to work in a fast-paced, results-driven environment.
  • Safe working knowledge of shop tools and equipment.
  • Exceptional customer service and communication skills, including listening to customers and determining how to assist them.
  • Ability to work well in a team environment.
  • Knowledge of automotive systems, tools, and repair processes for light mechanical services.
  • Attention to detail and commitment to quality.
  • Ability to use technical reference materials and technical manuals in written and online formats.
  • Ability to explain technical terms to a non-technical audience.
  • Ability to follow processes that ensure quality and safety.
  • Effective time-management and prioritization skills.
  • Ability to meet the physical demands of the role, including prolonged standing, regular movement and repetitive motion, and lifting/carrying as described.
  • Availability to work evenings, weekends, and holidays as required.

Nice To Haves

  • Dealership experience; brand knowledge is preferred but not required.
  • Associate's degree or equivalent from a two-year college or technical school, plus two years of related experience and/or training, or an equivalent combination of education and experience.
  • ASE Certification.
  • A valid driver's license and good driving record may be required for some positions.

Responsibilities

  • Diagnose and perform light mechanical services on customer and inventory vehicles efficiently and accurately.
  • Maintain vehicles to dealership and manufacturer/factory quality standards.
  • Communicate technical information about customer vehicles clearly to Service Advisors.
  • Comply with manufacturer quality and timeliness standards for repairs and maintenance.
  • Ensure estimates and work orders are accurate.
  • Follow applicable federal, state, and local shop-operation regulations, including hazardous-waste handling and disposal requirements, OSHA requirements, and personal protective equipment practices.
  • Follow processes that support quality and safety and provide exceptional customer service.

Benefits

  • Medical, dental, and vision health care options.
  • 401(k) savings and retirement plan with company match.
  • Training, resources, and opportunities for career growth and advancement tailored to individual performance, experience, and interests.
  • State-of-the-art facilities and excellent working conditions.
  • Competitive compensation.
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