About The Position

The LTSS Service Coordinator Clinician works under the direction and supervision of an RN, who retains overall responsibility for the member's case as required by applicable state law and contract. Within the scope of licensure, the clinician supports the LTSS care coordination process by assisting the responsible RN with telephonic or face-to-face assessments to identify, evaluate, coordinate, and manage members' physical health, behavioral health, social service, and long-term services and supports needs. This is a field-based role serving members in Elkhart, Kosciusko, and Marshall Counties, Indiana. The associate travels to client sites or designated locations as needed and may attend occasional office meetings or training. Candidates should reside in the listed counties or within a reasonable commuting distance of an office; onsite expectations will be discussed during hiring.

Requirements

  • LPN/LVN, LSW, LCSW, LMSW, or another license other than RN in accordance with applicable state law.
  • Nursing Diploma or an associate degree in nursing or a related field.
  • At least 2 years of experience working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator or similar role, or an equivalent combination of education and experience.
  • Current, unrestricted LPN/LVN, LSW, LCSW, LMSW, or other non-RN license permitted by applicable state law.
  • May require state-specified certification based on state law and/or contract.
  • Reside in Elkhart, Kosciusko, or Marshall County, Indiana, or within a reasonable commuting distance of a posting location.

Nice To Haves

  • MA/MS in social work.
  • Ability to travel to the worksite and other locations as necessary.

Responsibilities

  • Assist the responsible RN in identifying members at risk for high-risk complications.
  • Obtain clinical data as directed by the responsible RN.
  • Assist the responsible RN in identifying members who may benefit from an alternative level of care or other waiver programs.
  • Provide collected information to the responsible RN, who verifies and interprets it, conducts additional assessments as needed, and develops, monitors, evaluates, and revises the member's care plan.
  • Participate in coordinating care for members with chronic illnesses, co-morbidities, and/or disabilities as directed by the responsible RN.
  • Work with the RN, member, and health care team to support cost-effective and efficient utilization of health benefits.
  • Make decisions based on the member's current needs, understanding disease processes and terminology, and applying clinical guidelines; the role does not require nursing judgment.

Benefits

  • Merit increases
  • Paid holidays
  • Paid Time Off
  • Incentive bonus programs, unless covered by a collective bargaining agreement
  • Medical benefits
  • Dental benefits
  • Vision benefits
  • Short- and long-term disability benefits
  • 401(k) with match
  • Stock purchase plan
  • Life insurance
  • Wellness programs
  • Financial education resources
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