LTO Program Manager

Shake Shack•Atlanta, GA

About The Position

At Shake Shack, the LTO Program Manager is responsible for the complete lifecycle of sourcing and procurement for limited-time offerings (LTOs), from initial concept through to launch. This role involves developing and executing supplier strategies, negotiating costs, and ensuring the successful execution of supply. The LTO Program Manager acts as the primary procurement lead, guaranteeing ingredient availability, meeting cost targets, and monitoring supplier performance. They serve as a crucial link, coordinating between product development, operations, finance, and suppliers to facilitate successful product launches. The position requires maintaining full visibility and ownership to bridge any gaps between upstream development and downstream execution.

Requirements

Deep knowledge of procurement and sourcing practices, including supplier selection, price negotiation, and supply continuity planning
Understanding of chain restaurant supply chains, commercialization processes, and ingredient specifications
Excellent communication skills, including the ability to translate complex trade-offs (cost, quality, timing) to diverse stakeholders
Financial and analytical skills, including cost modeling and margin analysis
Experienced in problem solving, risk management, and team leadership, fostering accountability, performance, and continuous improvement
Bachelor's Degree in Supply Chain, Finance, Business Management or related field
8-10 years Work Experience
4-6 years Supervisory Experience
National Chain Restaurant Supply Chain experience
Food and Beverage Manufacturing Procurement or Purchasing experience
National or large regional Food Distributor Procurement or Purchasing experience

Responsibilities

Owns full procurement lifecycle for all LTO ingredients and products, from sourcing to final production readiness
Develops and executes sourcing strategies aligned with commercialization needs, business objectives, and timelines
Manages supplier selection and onboarding
Ensures continuity of supply and proactively mitigates supply chain risks
Serves as primary procurement point of contact for all LTO suppliers
Owns cost negotiation and pricing decisions for LTO ingredients and products
Owns end-to-end project timelines and cross functional communication to ensure successful product launches, acting as a central point of coordination across commercialization, quality assurance, distribution, operations, marketing and finance
Eliminates gaps between upstream development and downstream execution by maintaining full visibility and ownership

Benefits

A work environment where you can come as you are, share your ideas, have fun, and work collaboratively
Weekly Pay
Performance bonuses
Shake Shack Meal Discounts
Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
Medical, Dental, and Vision Insurance
Employer Paid Life and Disability Insurance
401k Plan with Company Match
Paid Time Off
Paid Parental Leave
Access to Employee Assistance Program on Day 1
Pre-Tax Commuter and Parking Benefits
Flexible Spending and Dependent Care Accounts
Development and Growth Opportunities