LTL Dispatch Supervisor

Oak Harbor Freight Lines•Portland, OR

4d•$70,000 - $80,000•Onsite

About The Position

Join the Oak Harbor Freight Lines family, where success and tradition meet in a regional trucking story spanning over a century. With 110 years and counting of dedicated service across Washington, Oregon, Idaho, Nevada, Utah, Arizona, and California, we are more than just a company – we are a legacy. We are on the lookout for individuals who are ready to drive their careers forward as part of our team. Are you ready to be a part of our journey? The Dispatcher’s role is to provide the highest level of front-line customer service to Oak Harbor Freight Lines internal and external customers. Provide trouble tracking, order and problem resolution to our customers.

Requirements

1-2 years of experience in a Dispatch role.
Ability to work with challenging or difficult situations and resolve issues successfully.
Excellent communication skills, both written and oral.
Strong PC proficiency and experience using MS Office products.
Strong attention to detail and demonstrated ability to organize multiple priorities and projects simultaneously
H.S. diploma or GED/equivalent.

Nice To Haves

AS400 experience preferred but not required.

Responsibilities

Answer internal and external calls in a professional and courteous manner.
Trace freight and use troubleshooting skills to track down location of freight that is lost, late, misdirected, etc.
Complete dispatch pick-up calls communicating directly with customers to schedule and arrange for freight arrival according to customer requirements.
Communicate with OHFL operations and Driver’s to move freight and troubleshoot freight delays or exceptions.
Using OHFL systems to enter data and track Drivers and shipments and use information to answer questions and resolve problems as they arise.
General office duties as assigned.