LTD Claims Lead (Complex Claims Unit)

OneAmerica Financial•South Portland, ME
•$31 - $52•Hybrid

About The Position

The LTD Claims Lead (CCU) is responsible for the investigation and adjudication of complex Long-Term Disability (LTD) files within the group LTD department. This role also involves identifying appropriate LTD settlement candidates and coaching and developing LTD Examiners to build organizational talent and maintain a focus on continuous learning within the claims department.

Requirements

  • 5+ Years of Long-Term Disability claims experience required.
  • Proven ability to navigate claims systems and Windows software application required.
  • High School Diploma required, or any combination of education and experience which would provide an equivalent background.

Nice To Haves

  • Recommend one or more industry continuing education certificates.

Responsibilities

  • Successful utilization of FINEOS claims systems to accurately process LTD claims and drive quality excellence.
  • Build trust and collaborative relationships with LTD Examiners in order to foster growth and improve competency.
  • Drive execution of our LTD Settlements goals by identifying and facilitating fair LTD settlement options for our customers.
  • Efficient and effective utilization of internal and external investigative tools to protect against potential fraud.
  • Identify and drive positive change using innovative thinking and having the courage to speak up.

Benefits

  • Medical & prescription, dental, vision insurance
  • Health Savings Account & Flexible Spending Accounts
  • Paid Time Off
  • 10 weeks 100% paid parental leave (after completing 12 months of employment)
  • 401(k) Plan with company match
  • Pension Plan
  • Company paid life & disability insurance
  • Wellness Program & Company paid employee assistance program
  • Clinic access subject to location (Indianapolis, Charlotte, Cincinnati)
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