LTC Pharmacy Order Entry Technician - Remote

Symbria • Auburn, MA

1d • Remote

About The Position

Symbria Rx Services is seeking an experienced, team-oriented pharmacy data entry technician to help ensure the health and wellness of seniors. The primary purpose of the position is computer data entry of prescription orders and medical records. Symbria is a 100% employee-owned healthcare company that provides patient-centered care to the geriatric population in senior-living and post-acute settings.

The position works a swing shift scheduled within 7:00 AM to 10:00 PM EST. Rotating weekend and holiday hours may be required, depending on operational needs. FrameWorks LTC experience is required; Docutrack experience is preferred.

Requirements

• High school diploma or GED.
• Pharmacy Technician license and certification (CPhT), as required by state regulations.
• FrameWorks LTC experience.
• Ability to work a flexible schedule according to operational needs, including nights, weekends, and holidays.

Nice To Haves

• Long-term care pharmacy experience.
• Docutrack experience.
• At least one year of pharmacy data entry experience.
• Strong knowledge of brand and generic drugs and medical terminology.

Responsibilities

• Contact physician offices as needed for refill authorization.
• Contact clients as needed to verify orders.
• Process new and refill prescriptions.
• Open orders as needed; verify eligibility, proof, and enter prescriptions while maintaining productivity and quality standards.
• Document correspondence and follow up in the system.
• Prepare audit sheets and provide feedback to the manager.
• Forward incomplete or rejected prescriptions to the appropriate department for resolution and track their status in the system.
• Research lost or missing orders when requested by internal departments.
• Provide backup support to other pharmacy groups based on business needs or production levels.
• Answer incoming calls promptly and provide a high standard of customer service to clients.

Benefits

• Medical, dental, and vision insurance.
• Short- and long-term disability insurance.
• Flexible Spending Accounts (FSA).
• Employee Assistance Programs.
• Paid Time Off (PTO).
• Tuition and CEU reimbursement.
• Employee ownership through an Employee Stock Ownership Plan (ESOP).

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED