LT Recovery Coordinator
About The Position
The LT Recovery Coordinator delivers the highest customer service to all members and guests through professional greetings, account Maintenance, and extensive, knowledge on LT Recovery products and services. In addition, maintains the day by day operations of the LT Recovery space and client accounts. The position Holder must anticipate member needs and interests regarding LT Recovery Products and Services. The LT Recovery Coordinator maximizes scheduling productivity and assist the Life Clinic Coordinator when needed. Life Time is an organization committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring they remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications. With over 160 athletic country clubs and offerings for everyone from 90 days to 90 years, Life Time’s comprehensive ecosystem goes beyond the idea of “fitness” to encompass all aspects of well-being. Every career here supports the goal of people living happier, healthier lives. Life Time provides entertaining, educational, friendly and inviting experiences of uncompromising quality that empower everyone to live a healthy and happy life. They promote an inviting community that supports everyone on their path to a healthy way of life.
Requirements
- High School Diploma or GED
- Office Management or Experience
- Knowledge or certification in Exercise and sport science
- Knowledge of fitness, cardiovascular training, nutrition and program design
- Customer Service Experience
- Subject to work holidays and weekends
- Ability to perform an aerobic activity for the duration of a class and be able to bend, stand, reach, climb and lift up to 50 pounds
Nice To Haves
- Clinic office or customer service based job experiences
Responsibilities
- Delivers the highest customer service to all members and guests through professional greetings, account Maintenance, and extensive, knowledge on LT Recovery products and services
- Maintains the day by day operations of the LT Recovery space and client accounts
- Anticipates member needs and interests regarding LT Recovery Products and Services
- Maximizes scheduling productivity and assist the Life Clinic Coordinator when needed
- Open and Closes the LT Recovery Space
- Maintains cleaning schedule and turns into Personal training Manager daily
- Ensures all equipment, products are "Like New" and submits work orders if needed of repair or fixing
- Orders supplies for LT Recovery Space
- Knowledge on Products/Services offered within LT recovery
- Answers all LT Recovery phone calls and checks voice messages daily
- Checks Members in and Out for all LT Recovery Services
- Schedules clients for appointments for LT Recovery Services
- Uses Professional Email daily for Professional communication
- Process Client paperwork, and client file management with care
- Process Transactions payments for products and services for LT Recovery Services
- Expert in Client accounts and management of clients’ accounts
- Greets and checks in members with a warm and professional greeting
- Develops relationship with members, clients and guests
- Ownership of LT Recovery Events and communication to team members and members regarding LT Recovery
- Member/client assist on setup equipment
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
