About The Position

Sycamores is partnering with the 988 mental health crisis hotline to provide support to people experiencing a mental health crisis. The 988 hotline will provide initial phone support to all callers and triage calls to the Sycamores Mobile Crisis Outreach teams for in person support. The Mobile Crisis Outreach Team will respond out to the community to provide timely support including crisis stabilization, safety planning, assessment for danger to self/ others, and gravely disabled write 51/50 holds as needed and provide follow up support. The LPS Supervisor will provide support and supervision to the Mobile Crisis Outreach Team and be an integral part of the Sycamores larger Mobile Crisis Outreach Team (MCOT). Close partnership with the 988-call center, Los Angeles County Department of Mental Health, police, sheriff, psychiatric hospitals, and ambulance transport companies will be important in this role. This is a direct service leadership position designed to provide hands-on coaching direction and guidance to supervisees within the program. In this role, the LPS Supervisor is responsible for working directly with staff in the implementation of best practices that are consistent with policies and the agency’s treatment philosophy. The LPS Supervisor provides administrative supervision to members of the Mobile Crisis Outreach Team. The LPS Supervisor will be available for consultation during and following crisis calls as well as to fill in when back up is needed in the field. The LPS Supervisor will supervise, lead identified crisis staff, be on-call, and represent the MCOT program to external stakeholders and community resources.

Requirements

  • Must be Licensed Psychiatric Technician in the State of California.
  • Must be LPS certified or LPS eligible.
  • 2 years post licensure with related supervisory experience and advanced LPS knowledge of best practices.
  • Excellent consumer de-escalation skills.
  • Excellent written and oral communication skills, creativity, flexibility, time management, and organizational skills.
  • Must have the ability to manage and work through conflict in a calm manner.
  • Ability to be an effective listener.
  • Maintains all required licenses and certifications.
  • Valid California driver’s license.
  • Acceptable driving record as determined Agency policy.
  • Proof of auto insurance meeting minimum coverage requirements.
  • Ability to operate a motor vehicle.

Nice To Haves

  • 3 years of management experience preferred.

Responsibilities

  • Provide support and supervision to the Mobile Crisis Outreach Team.
  • Work directly with staff in the implementation of best practices consistent with policies and the agency’s treatment philosophy.
  • Provide administrative supervision to members of the Mobile Crisis Outreach Team.
  • Be available for consultation during and following crisis calls.
  • Fill in when back up is needed in the field.
  • Supervise and lead identified crisis staff.
  • Be on-call.
  • Represent the MCOT program to external stakeholders and community resources.
  • Respond out to the community to provide timely support including crisis stabilization, safety planning, assessment for danger to self/ others, and gravely disabled write 51/50 holds as needed and provide follow up support.

Benefits

  • Starting pay will be based on previous work experience and educational background.
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