LPN Quality & AWV Coordinator- Glenwood Family Clinic

EngageMED•Glenwood, AR

3d•Hybrid

About The Position

At EngageMED, we embrace and practice patient-centered care and we strive to provide all of our patients with the best possible medical care. We encourage each patient to take an active role in their healthcare. We believe that in addition to helping patients when they are sick, we can and should help guide them in making healthy choices for preventive care. The Quality & Annual Wellness Visit Coordinator will perform Annual Wellness Visits per payer guidelines, promote preventative patient care, offer screening services, and coordinate disease management services with the provider, patient and their family. This Nurse will review health maintenance and educate on the same, and will collaborate with providers to order due or overdue preventive health tests and immunizations. Position Summary The LPN Quality & AWV Coordinator is responsible for the coordination, scheduling, and completion of Annual Wellness Visits (AWVs) for eligible patients across assigned primary care clinics. This role supports quality improvement initiatives and value-based care performance, including MSSP and Medicare Advantage programs, by improving AWV completion rates and closing preventive care gaps. The LPN AWV Coordinator will conduct AWVs in-person and via telehealth (audio and audio/visual), ensuring accurate documentation, patient engagement, and adherence to CMS/payer guidelines and organizational workflows.

Requirements

Graduate of an accredited Licensed Practical Nursing (LPN) program
Current, unencumbered LPN license in the State of Arkansas
Minimum of 1–2 years of clinical experience in a primary care or ambulatory setting preferred
Experience with Medicare Annual Wellness Visits, population health, or care coordination preferred
Familiarity with EHR systems and clinical documentation workflows preferred
Strong understanding of preventive care and chronic disease management
Knowledge of Medicare Annual Wellness Visit requirements and documentation standards
Ability to effectively engage patients via phone and telehealth platforms
Strong organizational and time management skills with ability to manage scheduling workflows
Attention to detail and accuracy in documentation
Ability to work independently while supporting a remote, team-based environment
Effective communication and interpersonal skills
Basic computer proficiency, including EHR systems and reporting tools

Responsibilities

Identify eligible patients for Annual Wellness Visits (AWVs) using reporting tools, EHR registries, and payer lists
Proactively outreach and schedule AWVs for patients across assigned clinics
Conduct AWVs in-person, via telephone (audio-only), or audio/visual platforms in accordance with CMS/payer guidelines
Complete all required AWV documentation in the electronic health record (EHR), ensuring accuracy and compliance
Utilize standardized workflows, templates, and evidence-based tools during AWV completion
Identify and address care gaps, including preventive screenings, immunizations, and chronic disease management needs
Coordinate with providers, care coordinators, and clinic staff to ensure appropriate follow-up and continuity of care
Educate patients on preventive health measures, self-management, and available services
Support Medicare Shared Savings Program (MSSP) and Medicare Advantage quality performance initiatives
Track and monitor AWV completion rates and assist in achieving organizational quality benchmarks
Communicate effectively with patients, providers, and interdisciplinary team members
Travel between assigned clinic locations as needed (if applicable)
Perform other duties as assigned to support clinic operations and quality initiatives