LPN Hospice Patient Liaison
Ethos•San Rafael, CA
•Remote
About The Position
This is a strong opportunity for a hospice clinician who enjoys patient education, referral-source interaction, and community-facing work, and who may be interested in expanding into a liaison, marketing, or hospice business development path while still using their clinical background every day.
Requirements
- Current, unencumbered license as a Licensed Vocational Nurse (LVN) or Licensed Practical Nurse (LPN).
- Minimum of 1 year of direct hospice experience required; 2-3 years of hospice experience preferred.
- Strong hospice clinical knowledge and ability to explain hospice services clearly to patients, families, and referral sources.
- Professional communication skills, follow-through, and comfort working in a field-based, relationship-driven role.
- Valid driver's license, reliable transportation, and automobile insurance that meets state and organizational requirements.
Nice To Haves
- Prior customer service, liaison, marketing, admissions, or sales experience strongly preferred.
Responsibilities
- Collaborate with hospice liaisons to gather patient clinical information and support appropriate hospice admissions.
- Conduct initial informational conversations with patients and families, explain hospice services, and help obtain required consents when appropriate.
- Support referral-source relationships with hospitals, facilities, physician offices, senior living communities, and other community partners.
- Help identify key accounts and communicate market feedback, opportunities, barriers, and competitive intelligence to sales and regional leadership.
- Maintain accurate, timely documentation of outreach, referral activity, patient/family conversations, and related marketing reports.
- Represent the hospice program professionally in the field, with a focus on service, responsiveness, and clinical credibility.
Benefits
- Comprehensive health, dental, and vision insurance.
- Paid time off and paid holidays.
- 401(k) with company match.
- Mileage, cell phone, wellness/gym, and related reimbursement programs may be available.
- Tuition reimbursement, certification assistance, structured onboarding, and internal career-growth support may be available.
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Training & Development
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
