LPN Desk Nurse

Central Ohio Urology Group•Gahanna, OH

About The Position

The LPN Desk Nurse supports U.S. Urology by assisting physicians/APPs and/or RNs and providing professional nursing care to patients according to established standards and practices. The role supports the company’s vision of delivering excellent and effective care across urologic modalities and serving patients and communities through full-service urology. The nurse manages tasks for designated physicians/APPs, coordinates medical reports and follow-up, documents patient conditions and responses to treatment in electronic medical records, and addresses urgent matters the same day. The position also involves patient education, advocacy, appointment coordination, nursing support for procedures and in-office testing, medication administration, and coordination of authorizations and medical services. Travel to other locations may be required for business needs. The position operates in a professional office environment and routinely uses standard office equipment. Travel is primarily local during the business day, though some out-of-area and overnight travel may be expected. U.S. Urology Partners describes its benefits package as including medical, dental and vision plans, HSA/FSA, 401(k) matching, and an Employee Assistance Program.

Requirements

Graduate of an accredited school of nursing.
Possess an LPN license.
Two years of professional nursing experience in a medical practice setting.
Excellent verbal and written communication skills.
Experience with electronic medical records.
Reasoning ability and ability to solve practical problems involving a variety of concrete variables where limited standardization exists.
Ability to interpret instructions provided in written, oral, diagram, or schedule form.
Thorough knowledge of computer information systems.
Ability to meet the role’s physical demands, including frequently standing, walking, sitting, using hands, reaching, stooping, kneeling, crouching, or crawling, and talking or hearing; frequently lifting or moving up to 10 pounds and occasionally up to 25 pounds.

Nice To Haves

Experience in a urology practice, clinic, or hospital-based health center is preferred.

Responsibilities

Receive and complete tasks for a designated group of physicians/APPs, and assist fellow associates as business needs require.
Coordinate incoming medical reports and follow-up with physicians/APPs and patients.
Document patients’ conditions and reactions to drugs and treatments clearly and concisely in electronic medical records.
Handle urgent matters the same day through calls, email, or text as appropriate, in addition to normal EMR documentation.
Manage an average of 130–150 tasks per day.
Instruct patients about medications, treatment, sample collection, and tests; arrange testing, procedures, and admissions.
Educate patients about lifestyle changes that may support optimal health.
Act as a patient advocate within the medical system.
Oversee appointment bookings and accommodate patient preferences in emergency situations.
Perform general nursing duties, including assisting physicians with procedures, conducting in-office tests, rooming patients, and administering medications.
Assist physicians in grief situations by counseling and reassuring patients and families.
Interview patients about drug habits to meet Medicaid and CareSource requirements.
Coordinate medical services through required pre-authorization and/or pre-certification procedures for office, outpatient, and inpatient services.
Travel to other locations when business needs require.
Maintain the strictest confidentiality.
Perform related work as required.