LPN - Clinical Team Lead

Womencare Inc.•Charleston, WV

6d•Onsite

About The Position

FamilyCare Health Centers is seeking a Working Clinical Team Lead for their Patrick Street location. FamilyCare is a nationally recognized FQHC (federally qualified health center) operating over 22 locations in four counties, committed to providing comprehensive care for healthy communities. They offer an environment that encourages and rewards employee growth.

Requirements

Graduate from a Licensed Practical Nursing Program.
Active, unencumbered license in the State of West Virginia.
Must have the Diploma or Transcripts from the completed course.
Excellent problem-solving skills.
Strong communication skills with an emphasis on quality customer service.
Must be able to operate computer systems.

Responsibilities

Monitor and manage the flow of the clinic, assigning resources to resolve issues, initiating protocols, and communicating with associates.
Support clinical and patient services associates with tasks including triage, phone support, direct patient care, and check-in/check-out.
Create staff schedules and assignments, manage coverage for call-ins, and reassign tasks throughout the day.
Monitor work results and productivity, addressing inappropriate behaviors and setting an example for the team.
Assist with Human Resource needs, including evaluations, timesheets, feedback for staff evaluations, coaching, disciplines, FMLA, and employee health.
Assist with training coordination for clinical associates, including clinical education and competency checks for various roles and students.
Oversee and complete new hire orientation checklists.
Contribute to team building by assisting the leadership team in creating an atmosphere of healthy teamwork through incentives, rewards, and social activities.
Assist with incident and complaint investigation and resolution.
Ensure a safe environment by handling potential exposures and monitoring Biohazard and sharps storage.
Prepare, distribute, and archive education materials for associates.
Coordinate technology and equipment needs within the department, communicating with IT and other resources for hardware, software, and phone issues.
Oversee and delegate tasks such as conducting huddles, monitoring and maintaining VFC inventory, Family Planning supplies, and clinical/front office supplies.
Perform daily and monthly controls, testing, and cleaning.
Monitor associate EHR notifications and assign associates as needed.
Assist the Clinical Manager with quality data.
Ensure all areas are cleaned and stocked appropriately.
Participate in organizational work groups and meetings as required.
Coordinate provider/drug representative meetings.
Perform other duties as assigned.