LP Delivery and Service Tech

Growmark•Caledonia, NY

8d•Onsite

About The Position

Responsible for Liquid Propane product delivery and service work. This role involves ensuring efficient delivery of liquid propane within the trade territory according to customer and company requirements, prospecting for new customers, communicating marketing programs, and conducting pressure and leak tests to assure the integrity of the propane system. The position also requires accurate billing of products and services, providing timely and accurate customer service to enhance customer satisfaction and company profitability, and maintaining department equipment and vehicles for safe and proper operating condition.

Requirements

Normally requires a high school diploma or the equivalent thereof, and/or 1-2 years of related work experience to demonstrate knowledge and skills regarding propane systems.
Demonstrated essential abilities including business knowledge, collaboration, communication, customer focus, decision making and skill development
Must be able to obtain and maintain a Commercial Driver’s License (CDL) with required endorsements, medical DOT card, and satisfactory driving record.
Must be able to successfully complete a propane Certified Employee Training Program (CETP) and re-certifications.
Frequently exposed to extreme weather conditions.
Working conditions may occasionally include dust, fumes, chemicals, and electrical hazards with appropriate safety measures.
Occasionally may be required to work at varying heights.
Frequently required to lift 51lbs – 70lbs
Must be able to travel independently and overnight
Must be willing to work hours beyond those considered “normal”
Ability and willingness to participate in required training that may include education on GROWMARK’s policies and procedures and additional training as it relates to the requirements of the position.

Responsibilities

Ensures efficient delivery of liquid propane within the trade territory according to customer and company requirements
Prospects for new customers to solicit new business
Communicates marketing programs and distributes sales promotion materials to customers and prospects
Conducts pressure and leak tests to assure the integrity of the propane system.
Performs leak tests on customer systems as required.
Ensures accurate billing of products and services
Provides customer service in a timely and accurate manner to increase customer satisfaction, maintain the reputation of the company, and the profitability of the company.
Maintains department equipment and vehicles for safe and proper operating condition