Loyalty Domain Product Owner _Macy's _Senior Consultant

Infosys•Atlanta, GA

2d•Hybrid

About The Position

In the assigned Job Role of Package Consultant 2, your Area Of Responsibility will be as below: ⦁ Participate in requirements gathering with stakeholders across business units and assist in validating specifications to ensure alignment with business objectives and ERP capabilities ⦁ Contribute to solution architecture design by assisting in customizing modules and features of ERP package, based on detailed business requirements ⦁ Develop and integrate new features into existing applications, conduct code reviews and maintain the codebase for stability and compliance ⦁ Participate in system integration efforts by configuring interfaces, executing ETL processes, and ensuring consistent data flow between ERP and other applications ⦁ Assess ERP system performance to identify enhancement opportunities and to ensure that ERP customizations are in compliance with security measures and regulatory standards ⦁ Develop comprehensive documentation for ERP customizations and deliver user training to facilitate effective knowledge transfer Your contribution to the team: ⦁ Knowledge of ERP systems and integration techniques, along with sector focus ⦁ The ability to handle end to end ERP package customization and implementation ⦁ A knack for translating complex requirements into actionable development tasks. ⦁ A passion for design and hands-on coding experience ⦁ A collaborative spirit and excellent communication skills with cross-functional teams and client stakeholders

Requirements

Knowledge of ERP systems and integration techniques, along with sector focus
The ability to handle end to end ERP package customization and implementation
A knack for translating complex requirements into actionable development tasks.
A passion for design and hands-on coding experience
A collaborative spirit and excellent communication skills with cross-functional teams and client stakeholders
Loyalty Management Functional Knowledge with Customer Shopping experience analysis, Rewards and redemptions and management of Third party Loyalty Management Partnerships.
Experience with Retail industry.
Driving the Product Roadmap, identifying, capturing, tracking with cross-functional Business SMEs/ stakeholders
Flawless execution in interfacing with multiple different teams, identifying roadblocks, resolve dependencies.
Manage Tech/ Business stakeholders’ communication.
Jira, Confluence, Agile methodology
Have experience in IT
Must have: Loyalty Management Product implementation like (Epsilon, Sales Force Loyalty Management or any other Loyalty Management products) and Custom Loyalty Management Solution implementation
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
This position may require relocation and/or travel to work/project location.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply.

Nice To Haves

Good to have: Experience in Product evaluations and recommendation.
Experience in Product Owner
Working knowledge of Loyalty Management, Rewards, Redemptions, Experiential rewards and Customer data Management
At Least 1 End to End Loyalty Management solution implementation experience including product evaluation, Recommendations, and implementation.
Preferred functional expertise in Retail domain.
Need Agile scrum experience and good understanding of all agile ceremonies.
Ability to work in team in diverse/multiple stakeholder environment.
Strong problem-solving skills and analytical skills
Experience and desire to work in a Global delivery environment.

Responsibilities

Participate in requirements gathering with stakeholders across business units and assist in validating specifications to ensure alignment with business objectives and ERP capabilities
Contribute to solution architecture design by assisting in customizing modules and features of ERP package, based on detailed business requirements
Develop and integrate new features into existing applications, conduct code reviews and maintain the codebase for stability and compliance
Participate in system integration efforts by configuring interfaces, executing ETL processes, and ensuring consistent data flow between ERP and other applications
Assess ERP system performance to identify enhancement opportunities and to ensure that ERP customizations are in compliance with security measures and regulatory standards
Develop comprehensive documentation for ERP customizations and deliver user training to facilitate effective knowledge transfer
Loyalty Management Functional Knowledge with Customer Shopping experience analysis, Rewards and redemptions and management of Third party Loyalty Management Partnerships.
Experience with Retail industry.
Driving the Product Roadmap, identifying, capturing, tracking with cross-functional Business SMEs/ stakeholders
Flawless execution in interfacing with multiple different teams, identifying roadblocks, resolve dependencies.
Manage Tech/ Business stakeholders’ communication.
Have experience in IT
Loyalty Management Product implementation like (Epsilon, Sales Force Loyalty Management or any other Loyalty Management products) and Custom Loyalty Management Solution implementation
Experience in Product evaluations and recommendation.
Experience in Product Owner
Working knowledge of Loyalty Management, Rewards, Redemptions, Experiential rewards and Customer data Management
At Least 1 End to End Loyalty Management solution implementation experience including product evaluation, Recommendations, and implementation.
Preferred functional expertise in Retail domain.
Need Agile scrum experience and understanding of all agile ceremonies.
Ability to work in team in diverse/multiple stakeholder environment.
Strong problem-solving skills and analytical skills
Experience and desire to work in a Global delivery environment.