Low Voltage Technician

ID Tech Solutions•Newark, NJ

18d•Onsite

About The Position

ID Tech Solutions Inc. is seeking an experienced Low Voltage Technician for a full-time, field-based position serving clients throughout the New York City Metropolitan Area and surrounding region. The role focuses primarily on servicing, diagnosing, and troubleshooting low-voltage communications and physical security systems, as well as completing smaller installation projects. The technician is expected to work independently, think critically, and use a practical, solution-oriented approach to resolve technical issues efficiently and effectively. The work schedule is Monday through Thursday, either 8:00 AM–5:00 PM or 9:00 AM–6:00 PM EST, and Friday from 8:00 AM–3:00 PM EST.

Requirements

At least 5 years of experience in the low-voltage industry, including installation, maintenance, or servicing of low-voltage systems.
At least 3 years of hands-on troubleshooting experience across low-voltage systems, including phone systems, audio/video systems, burglar alarms, and access control systems.
Strong troubleshooting, analytical, critical-thinking, and problem-solving skills, including the ability to identify practical and efficient solutions.
Resourcefulness and a proactive approach to resolving technical issues, including the ability to think outside the box when needed.
Ability to work independently in the field, exercise sound judgment, and take ownership of assigned work.
Reliability, dependability, and commitment to completing work efficiently.
Strong communication skills, including the ability to interact professionally with clients, understand their concerns, and communicate solutions clearly.
Ability to collaborate effectively with team members.
Valid driver’s license.
Ability and willingness to travel to client sites throughout the New York City Metropolitan Area and surrounding region.

Nice To Haves

Relevant low-voltage certifications, technical training, or a degree in a related field.

Responsibilities

Troubleshoot, maintain, and repair low-voltage systems, including CCTV, access control, burglar alarms, phone systems, and audio/video systems.
Perform low-voltage cabling work, small installations, and system upgrades as needed.
Diagnose technical issues and determine practical and efficient solutions.
Proactively assess what needs to be done and take appropriate action to restore system functionality and resolve client concerns.
Test systems and equipment to ensure proper functionality and verify that issues have been resolved.
Travel to client locations throughout the New York City Metropolitan Area and surrounding region.
Communicate professionally with clients and team members about technical and service issues, findings, solutions, and completed work.
Maintain accurate documentation of service and installation work.