Low Voltage Technician

K-VA-T Food Stores•Kingsport, TN

13d

About The Position

The Low Voltage Technician Level I/II/III supports the maintenance, installation, and repair of low-voltage systems and equipment used in retail stores, offices, warehouses, and third-party businesses. The position travels to various store locations throughout an assigned area and may require occasional overnight travel within K-VA-T Food Stores, Inc.'s geographic region for new construction, store remodels, and related work. The technician takes ownership of low-voltage systems at assigned K-VA-T facilities and third-party businesses, supporting reliable system operation. The role involves installing, removing, maintaining, diagnosing, and repairing cabling, network equipment, and associated infrastructure. It also includes developing procedures that may improve performance, reduce downtime, and lower costs; maintaining required records; communicating with customers; and providing accurate work logs and notes.

Requirements

Level I: 0–2 years of experience in low-voltage and/or electrical systems installation and maintenance; experience may be considered on a case-by-case basis.
Level II: 3–5 years of experience in low-voltage and/or electrical systems installation and maintenance; experience may be considered on a case-by-case basis.
Level III: At least 6 years of experience in low-voltage and/or electrical systems installation and maintenance; experience may be considered on a case-by-case basis.
Valid U.S. driver's license.
U.S. citizenship or a valid work permit.
Must pass a background check, physical exam, and drug screen.

Responsibilities

Take ownership of low-voltage systems at assigned K-VA-T facilities and third-party businesses, proactively supporting those systems.
Run, pull, terminate, splice, diagnose, and maintain low-voltage cabling systems, including CAT5, CAT6, and fiber optic cable.
Install connecting blocks, fiber enclosures, racks, backboards, and patch panels.
Install, diagnose, and maintain routers, switches, and supporting structures such as ladder racks, network racks and cabinets, J-hooks, and TV trapezes, using information from engineers, contacts, senior technicians, or other knowledge sources.
Install new equipment and remove old equipment and associated low-voltage systems for new stores, remodels, upgrades, and third-party businesses.
Help develop procedures and strategies that can be adopted companywide to improve performance, reduce downtime, and reduce costs.
Maintain records for government and company purposes by interpreting and verifying service orders, specifications, drawings, schematics, special requirements, and instructions.
Maintain customer rapport by providing updates, listening, resolving issues, answering questions, and escalating issues to senior employees when necessary.
Install or maintain fire stopping in conduits, trays, and wall, ceiling, or floor penetrations.
Provide accurate time and work logs and notes.
Travel to assigned store locations and occasionally stay overnight within the company's geographic region to support construction and remodeling work.