Low Voltage Technician
About The Position
Our Field Operations team is the hands-on force that brings our smart security solutions to life. From installation and service to troubleshooting and customer education, these team members are the face of our company in homes and businesses across the country. You’ll play a critical role in delivering exceptional customer experiences through the installation and support of advanced low-voltage systems (under 50V). You’ll work hands-on in customer homes, ensuring systems are installed, tested, and configured for optimal performance and reliability. You’ll be at the forefront of building customer trust through quality workmanship, technical expertise, and clear communication.
Requirements
- High school diploma or equivalent
- Valid driver's license with a clean driving record (additional licensing may be required by location)
- Ability to work evenings, weekends, and holidays as needed
- Proficiency with computer hardware, software, and network diagnostics
- Ability to safely operate a company fleet vehicle
- Strong troubleshooting skills and customer-first communication style
- Self-directed with solid time management in a fast-paced environment
Nice To Haves
- Prior field technical training is preferred.
Responsibilities
- Install low-voltage wiring and mount devices according to site layouts and routing plans
- Perform site assessments, system testing, and verify connections including monitoring center communication
- Troubleshoot technical issues and flag defective materials or job inaccuracies that affect service quality
- Educate customers on system features, usage, and basic troubleshooting
- Maintain a safe, clean workspace and follow all safety protocols
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match
- Tuition reimbursement
- Mileage reimbursement
- Short- and long-term disability, life insurance, and well-being programs
- Paid time off
- Culture of professional development and career growth opportunities.
- Flexible work schedule to accommodate you and your customers’ needs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
