Low Voltage Technician

Food City (K-VA-T Food Stores Inc)•Kingsport, TN

15d

About The Position

The Low Voltage Technician Level I, II, or III supports the maintenance, installation, and repair of low voltage systems and equipment used in retail stores, offices, warehouses, and third-party businesses. The position travels to various store locations throughout an assigned area and may require occasional overnight travel within K-VA-T Food Stores, Inc.'s geographic region for new construction, store remodels, and related service work. The technician takes ownership of low voltage systems at K-VA-T facilities and third-party businesses, working proactively to maintain those systems. The role includes installing, diagnosing, repairing, and maintaining cable systems and network equipment; removing or replacing equipment as needed; keeping accurate records; and providing updates and customer support. Technicians also help develop procedures and strategies to improve performance, reduce downtime, and lower costs.

Requirements

Level I: 0 to 2 years of experience in low voltage and/or electrical systems installation and maintenance; applicants may be considered on a case-by-case basis.
Level II: 3 to 5 years of experience in low voltage and/or electrical systems installation and maintenance; applicants may be considered on a case-by-case basis.
Level III: Minimum 6 years of experience in low voltage and/or electrical systems installation and maintenance; applicants may be considered on a case-by-case basis.
Valid U.S. driver's license.
U.S. citizenship or a valid work permit.
Must pass a background check, physical exam, and drug screen.

Responsibilities

Take ownership of low voltage systems in K-VA-T facilities and third-party businesses, serving as a proactive partner for assigned facilities.
Run, pull, terminate, splice, diagnose, and maintain low voltage cable systems, including CAT5, CAT6, and fiber optic.
Install connecting blocks, fiber enclosures, racks, backboards, and patch panels.
Install, diagnose, and maintain routers, switches, and support structures, including ladder racks, network racks and cabinets, J-hooks, and TV trapezes.
Install new equipment and remove old equipment and associated low voltage systems for new stores, remodels, upgrades, and third-party businesses.
Help develop companywide procedures and strategies to improve performance, reduce downtime, and lower costs.
Maintain records required for government and company purposes by interpreting and verifying service orders, specifications, drawings, schematics, special requirements, and instructions.
Maintain customer rapport by providing updates, listening, resolving issues, answering questions, and escalating issues to senior employees when necessary.
Install or maintain existing fire stopping in conduits, trays, and wall, ceiling, or floor penetrations.
Provide accurate time and work logs and notes.
Travel occasionally overnight within K-VA-T Food Stores, Inc.'s geographic region to service new construction, store remodels, and related work.