Low Voltage Technician II

Heartland Business Systems•Overland Park, KS

About The Position

This developing technical professional installs and implements video surveillance, access control, structured cabling, paging, and other physical security solutions. The technician works closely with the Foreman, Project Manager, and other team members, applying a broad understanding of physical security and cabling systems. The role performs work with greater independence, maintains quality standards, supports the development of less experienced team members, and contributes to a positive customer experience. Frequent travel to customer sites is required, including daily local travel, regional travel, and occasional overnight stays depending on project and business needs. The position is also responsible for meeting the annual billable-hour goal established by HBS, which may change as the business evolves.

Requirements

  • 1–3 years of experience with access control, surveillance, and/or low-voltage cabling systems and associated hardware or software.
  • Associate degree or equivalent experience.
  • Valid driver's license.
  • Computer skills, including Microsoft Office Suite and basic computer knowledge.
  • Ability to use basic hand tools and power tools.
  • Outcome-focused mindset.
  • Strong prioritization skills.
  • Ability to work as a team player.
  • Professional attitude and respectful demeanor.

Responsibilities

  • Install, configure, and support implementation of video surveillance, access control, structured cabling, paging, and related physical security systems.
  • Complete assigned work with increased independence and limited supervision.
  • Interpret project drawings, specifications, and installation requirements to complete field tasks accurately.
  • Troubleshoot and resolve common field installation and system issues.
  • Coordinate work with the Foreman, Project Manager, customers, and other onsite trades as needed.
  • Maintain quality, safety, and installation standards across assigned work.
  • Assist with testing, commissioning, and validation of installed systems.
  • Support training and mentoring of less experienced technicians and associates.
  • Identify project issues, risks, or scope concerns and escalate them appropriately.
  • Maintain accurate documentation of work completed, time, and materials used.
  • Provide professional service and contribute to a positive customer experience.
  • Meet the annual billable-hour goal as defined by HBS.

Benefits

  • Competitive compensation package, which may include bonus, incentive, commission, fair wage, retirement plans, and benefits with HSA-compatible plans.
  • Growth opportunities.
  • Community involvement.
  • Personal development.
  • Employee and family celebrations.
  • Green initiatives.
  • Personal time off.
  • Work-life balance.
  • Recognition and awards.
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