Low Vision Technician

MEDRVA Healthcare•Richmond, VA

9d•Onsite

About The Position

The Low Vision Ophthalmic Technician, under the direction of the Low Vision Center Director, provides clinical support and general administrative support for the Low Vision Center.

Requirements

Proficient in use of technology
Knowledge of ophthalmic medical terminology
Exceptional communication, interpersonal and organizational skills.
Detail-oriented and meticulous
Self-motivated with the ability to problem solve, multi-task and work under pressure and at a fast pace
Team player who can work in a collaborative environment with a strong sense of purpose and with minimal supervision.
Bachelor’s Degree in a relevant field or a combination of education and experience that suits the position
Physical Demands: Lifting, reaching with hands and arms, carrying, handling, use hands to finger, or feel, prolonged sitting.
Communication Skills: Writing, speaking, hearing, reading, interpersonal relationships, receiving instructions, giving instructions.
Intellectual Skills: Short and long term memory, abstract reasoning, decision making, directing others, mathematical calculations.
Work Situations: Working as part of a group, working with the public, performing a variety of duties.

Nice To Haves

Prior experience working well with adults and children in healthcare, community and/or customer service settings is preferred
Prior experience working in a medical/ophthalmic setting as a technician, medical/ophthalmic assistant, or scribe is preferred

Responsibilities

Provide clinical support including:
Ensure strict compliance with the Health Insurance Portability and Accountability Act (HIPAA)
Secure patient information and maintain patient confidence by completing and safeguarding medical records, completing diagnostic and procedure coding, and keeping patient information confidential
Clean and maintain ophthalmic equipment and low vision devices
Obtain complete medical, ophthalmic, social and functional patient histories
Educate patients on the purpose and limitations of low vision rehabilitation
Provide supportive listening and encourage patients to discuss their vision loss and functional difficulties
Guide patients in identifying their main low vision rehabilitation goals and obtain detailed information about each goal
Perform preliminary ophthalmic testing, including extraocular movements, confrontation visual fields, contrast sensitivity testing, pupil testing, tonometry, and ocular alignment
Operate ophthalmic equipment including the Humphrey Field Analyzer (HFA) for visual field testing as well as the Cirrus Fundus Photo/OCT machine for imaging.
Provide technician support and scribe for Optometrist during patient visits
Administer eye drops as directed by Optometrist
Accurately record all information in the electronic medical records system as directed by Optometrist
Provide administrative support including:
Photocopy, scan, fax, and label pertinent documents and devices
Assist during Low Vision Support Group as needed
Assist with the ordering and mailing of materials and devices for the Vision Program
Properly record and track device orders and sales in QuickBooks
Perform reception duties as needed including answering phone calls, greeting patients, taking payments, and guiding patients in completion of paperwork
Perform other administrative and clinical support duties as directed by the Low Vision Director