Lounge Runner - Mandalay Bay

MGM Resorts International
Onsite

About The Position

The SHOW comes alive at MGM Resorts International. Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. As a Food & Beverage Runner at Mandalay Bay, your primary responsibility is to provide prompt, courteous, and efficient table-side service to all guests. You will accurately present and describe menu items, answer guest questions knowledgeably, and support the dining room team in delivering a seamless guest experience.

Requirements

  • Work varied shifts, to include weekends and holidays
  • 6+ Months of Prior Relevant Experience in High volume dining restaurant as a Food Runner or Server preferred

Responsibilities

  • Greet guest in a positive, friendly manner, making them feel welcome
  • Expedite food from the kitchen to the table as dictated by sequence of service and by the Chef or kitchen expediter
  • Describe food upon placement on the table, answering questions pertaining to the dishes
  • Describe menu features as needed (include changes and additions)
  • Communicate with expediter to ensure delivery of food to the correct table and position
  • Perform assigned open and closing side-work
  • Communicate needs of the guest to kitchen and management, inform management of guest comments and assist management to ensure smooth operation and quality service
  • Check dining area, tables and chairs for cleanliness, maintain cleanliness and organization of station and service area

Benefits

  • Wellness incentive programs to help you stay healthy physically and mentally
  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
  • Free meals in our employee dining room
  • Free parking on and off shift
  • Health & Income Protection benefits (for eligible employees)
  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
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