LOUNGE FLOOR RUNNER
Town Pump, Inc.•Glendive, MT
•Onsite
About The Position
Montana’s Best Casinos is looking for a motivated and outgoing Lounge Attendant to join our team. We immediately create a comfortable, fun environment for our guests to enjoy. We take great pride in knowing every one of our guests by name, along with knowing and taking care of all their needs without them even having to ask. We are service aficionados.
Requirements
- Motivated and outgoing personality
- Ability to provide exceptional customer service
- Ability to handle disruptive customers in a professional manner
- Ability to properly document incidents on an incident report
- Ability to check identification of customers to verify age requirement for purchase of alcohol
- Knowledge of product offers
- Ability to advise the manager of any personnel situations or policy violations
- Ability to communicate with the manager on products that need to be ordered
- Ability to order or requisition liquors and supplies
- Ability to keep register area clean, organized, and free of debris
- Ability to fill and carry bags of ice from icemaker to merchandiser
- Ability to stock and receive liquor store products and supplies
- Ability to clean restrooms, dust, clean floors, windows, and empty trash cans
- Ability to follow safety guidelines and use PPE (personal protective equipment) according to guidelines
- Ability to use a ladder, shovel snow, sweep parking lots and sidewalks
- Understanding of how to use a fire extinguisher and other safety equipment
Nice To Haves
- Service aficionados
Responsibilities
- Provide exceptional customer service primarily based out of the liquor store and groundskeeping.
- Assist in stocking shelves, putting away stock, breaking down boxes and disposing of them, storage room upkeep, and rotating stock.
- Perform interior/exterior maintenance and appearance upkeep.
- Be responsible for outside appearance including lights, snow removal, weeds, landscaping, and trash.
- Deep clean any areas in and on the property as assigned.
- Listen and handle customer complaints, report complaints to supervisors, answer and screen phone calls, and maintain company, customer, and employee confidentiality at all times.
- Assist in handling disruptive customers in a professional manner.
- Properly document incidents on an incident report.
- Check identification of customers to verify age requirement for purchase of alcohol.
- Greet customers, suggestive sell, have knowledge of product offers, and help customers find the right products.
- Advise the manager of any personnel situations or policy violations having an adverse effect on liquor store operating performance.
- Communicate with the manager on products that need to be ordered, and order or requisition liquors and supplies.
- Keep register area clean, organized, and free of debris.
- Fill and carry bags of ice from icemaker to merchandiser.
- Stock and receive liquor store products and supplies.
- Clean restrooms, dust, clean floors, windows, and empty trash cans.
- Follow safety guidelines and use PPE (personal protective equipment) according to guidelines.
- Use a ladder, shovel snow, sweep parking lots and sidewalks.
- Understand how to use a fire extinguisher and other safety equipment.
Benefits
- 401(K)
- Health Insurance
- Dental Insurance
- Vision Insurance
- Health Savings Accounts
- Flex Spending Accounts
- Paid time off
- Education reimbursement benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
