LOUNGE ATTENDANT (FULL TIME)
About The Position
We are hiring immediately for full time LOUNGE ATTENDANT positions. This role involves taking food and beverage orders, efficiently delivering items to dining room guests, and ensuring a positive guest experience. The position requires prompt and warm greeting of guests, efficient order taking, professional and prompt food delivery, and maintaining safe food handling and sanitation standards. The attendant will demonstrate complete understanding of menu items and ingredients, advise guests on food and drink combinations, and accommodate reasonable requests. Communication with back-of-the-house staff is crucial for order accuracy and special requests. The role emphasizes exceptional communication skills, flexibility, and patience with guests and staff. Responsibilities also include collecting tickets, following proper cash-handling procedures, promoting a clean and safe environment, and maintaining confidentiality of personal information. Addressing guest complaints and issues promptly, setting up and maintaining the dining room, and operating various equipment are also key duties. Collaboration with other departments for special events and functions is expected. This is a full-time position with open availability preferred, including days, nights, and weekends.
Requirements
- Previous food and beverage experience required.
Responsibilities
- Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
- Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
- Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
- Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
- Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
- Collects tickets and follow proper cash-handling procedures.
- Promotes a clean, safe and neat environment for guests.
- Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
- Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
- Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
- Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
- Works with staff of other departments to perform job duties during special events and functions.
- Performs other duties as assigned.
Benefits
- Medical
- dental
- vision
- 401K
- parking
- meals
- uniforms provided
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
