About The Position

Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Lounge Attendant, you’re not just ensuring seamless operation of the Executive Lounge – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Requirements

  • A passion for spreading the light and warmth of Hospitality.
  • Acting with Integrity and always doing the right thing.
  • Inspiring others through Leadership.
  • A belief that Teamwork drives the best outcomes.
  • A sense of Ownership and accountability.
  • And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Responsibilities

  • Delight our VIP guests: Welcome guests upon arrival and provide support throughout their stay, addressing inquiries and resolving complaints to ensure an exceptional experience
  • Prepare the lounge for service: Set up and restock the Executive Lounge with everything needed for service, including supplies, linens, and serviceware
  • Maintain a clean and inviting space: Ensure cleanliness of the Executive Lounge kitchen, bar area, and restrooms during your shift
  • Support food and beverage service: Set up and transport food and beverage items for lounge service, ensuring proper arrangement and presentation; collect used serviceware, operate the dishwasher, and dry and store clean items in their proper locations
  • Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being

Benefits

  • Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
  • Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
  • Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
  • Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
  • Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
  • Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
  • Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
  • Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
  • Financial security for your future – Our retirement plans make it easier to save for what’s next
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