Lot Operations Specialist II (Manheim)
About The Position
Job Responsibilities: Ensure all required equipment is ready and in proper working condition. Conduct presale walks to identify missing vehicles, overflow areas, inoperable vehicles and any other lane changes. Ensure vehicles within assigned lane are parked and ready for sale in a timely manner. Maintain the run list indicating vehicles with no keys, late vehicle entries, and/or late number changes. Coordinate and monitor re-runs or vehicles ran out of sequence. Handle customer and dealer inquiries and concerns. Conduct pre-sale meeting with drivers identifying driver return routes, over flow areas, and other changes in the lane. Oversee lane coordination to maintain the continuous flow of traffic to the block. Direct traffic and work with supervisor to reassign drivers as needed to ensure smooth operational flow. Monitor traffic identifying potential traffic blockage and stalled vehicles. Direct drivers on vehicle assignments. Oversee parking sold vehicles and re-parking non-sold vehicles. Report theft, lot damage, or any safety concerns to management. Pull and maintain the keys for any unsafe vehicles and report to management immediately. Move vehicles and stage them in a safe arrangement to their proper destinations. Label vehicles with sale and routing labels to maintain accurate movements. Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. Perform other duties as assigned by management
Requirements
- High School Diploma/GED and 3 years’ experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years’ experience in a related field
- Safe driver's needed; valid driver's license required
Nice To Haves
- 1 year of customer service experience preferred.
- Ability to drive vehicles with standard and automatic transmission.
- Ability to work in a fast paced environment.
- Effective verbal communication and customer service skills.
- Good organizational and interpersonal skills.
- Exhibit strong leadership skills
Responsibilities
- Ensure all required equipment is ready and in proper working condition.
- Conduct presale walks to identify missing vehicles, overflow areas, inoperable vehicles and any other lane changes.
- Ensure vehicles within assigned lane are parked and ready for sale in a timely manner.
- Maintain the run list indicating vehicles with no keys, late vehicle entries, and/or late number changes.
- Coordinate and monitor re-runs or vehicles ran out of sequence.
- Handle customer and dealer inquiries and concerns.
- Conduct pre-sale meeting with drivers identifying driver return routes, over flow areas, and other changes in the lane.
- Oversee lane coordination to maintain the continuous flow of traffic to the block.
- Direct traffic and work with supervisor to reassign drivers as needed to ensure smooth operational flow.
- Monitor traffic identifying potential traffic blockage and stalled vehicles.
- Direct drivers on vehicle assignments.
- Oversee parking sold vehicles and re-parking non-sold vehicles.
- Report theft, lot damage, or any safety concerns to management.
- Pull and maintain the keys for any unsafe vehicles and report to management immediately.
- Move vehicles and stage them in a safe arrangement to their proper destinations.
- Label vehicles with sale and routing labels to maintain accurate movements.
- Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.
- Actively participate in support of all safety activities aligned with Safety Excellence.
- Perform other duties as assigned by management
Benefits
- Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year.
- Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
- Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
