Lot Operations Specialist II (Manheim)

Cox Communications • Sapulpa, OK

4d • $15 - $22 • Onsite

About The Position

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox.

Requirements

• High School Diploma/GED and 3 years’ experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years’ experience in a related field
• Safe driver's needed; valid driver's license required

Nice To Haves

• 1 year of customer service experience preferred.
• Ability to drive vehicles with standard and automatic transmission.
• Ability to work in a fast paced environment.
• Effective verbal communication and customer service skills.
• Good organizational and interpersonal skills.
• Exhibit strong leadership skills

Responsibilities

• Ensure all required equipment is ready and in proper working condition.
• Conduct presale walks to identify missing vehicles, overflow areas, inoperable vehicles and any other lane changes.
• Ensure vehicles within assigned lane are parked and ready for sale in a timely manner.
• Maintain the run list indicating vehicles with no keys, late vehicle entries, and/or late number changes.
• Coordinate and monitor re-runs or vehicles ran out of sequence.
• Handle customer and dealer inquiries and concerns.
• Conduct pre-sale meeting with drivers identifying driver return routes, over flow areas, and other changes in the lane.
• Oversee lane coordination to maintain the continuous flow of traffic to the block.
• Direct traffic and work with supervisor to reassign drivers as needed to ensure smooth operational flow.
• Monitor traffic identifying potential traffic blockage and stalled vehicles.
• Direct drivers on vehicle assignments.
• Oversee parking sold vehicles and re-parking non-sold vehicles.
• Report theft, lot damage, or any safety concerns to management.
• Pull and maintain the keys for any unsafe vehicles and report to management immediately.
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.
• Actively participate in support of all safety activities aligned with Safety Excellence.
• Perform other duties as assigned by management

Benefits

• Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year.
• Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
• Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees