Lot Auditor - Clayton, NC

Parking Management Company • Clayton, NC

3d • $18 - $18 • Onsite

About The Position

The Lot Auditor helps ensure a smooth, safe, and organized parking experience for guests by providing customer service, monitoring parking activity, supporting lot operations, and keeping the lot and booth clean and secure. The position involves ticketing and payment handling, shift and revenue documentation, recording vehicle details, checking the lot for safety and compliance, and communicating with the team. The role requires a friendly, detail-oriented, professional approach and comfort working indoors and outdoors in varying weather conditions and active parking environments. Schedule flexibility is essential; shifts may include nights, weekends, and holidays. The position is non-exempt and paid hourly. The role may be full-time or part-time.

Requirements

• High school diploma or GED.
• Valid driver’s license and reliable transportation.
• Maintain a clean motor vehicle record, with no more than three moving violations within the past three years.
• Successfully complete a background check and maintain the required background status throughout employment.
• Ability to stand, walk, and lift up to 50 pounds for extended periods.
• Comfort working indoors and outdoors in various weather conditions.
• Maintain a clean, professional appearance and comply with uniform and grooming standards.
• Schedule flexibility to work shifts that may include nights, weekends, and holidays.
• Excellent communication skills, including active listening, clear articulation, and a courteous, professional demeanor.
• Ability to handle guest interactions with patience, empathy, and attention to detail, and collaborate with team members, supervisors, and clients.
• Remain alert to surroundings in active parking environments, including moving vehicles and changing weather conditions.
• Use a personal cell phone for work-related communications or mobile apps when needed.

Nice To Haves

• Previous customer service experience is preferred.
• A positive, helpful attitude.

Responsibilities

• Issue parking tickets, handle payments accurately, and responsibly track money and paperwork.
• Complete shift logs, track tickets and revenue, and document parking activity.
• Label keys, record vehicle details, and maintain organized records of parked cars.
• Check the lot regularly, report unsafe or suspicious activity, and ensure vehicles are parked securely and according to policy.
• Keep the parking area and booth clean and presentable, assisting with light cleaning or janitorial tasks as needed.
• Help guests with payments and parking questions in a friendly and helpful manner.
• Use radios appropriately, stay in contact with the team, and support a positive work environment.
• Arrive on time, follow company policies, and maintain a professional appearance and attitude.
• Support operations through additional tasks as needed, including attending training sessions and adapting to scheduling needs.

Benefits

• Medical, vision, and dental insurance.
• Life insurance and critical illness supplemental insurance.
• Bonus opportunities.
• Internal leadership development program.
• Paid time off.
• Paid training.
• Tuition assistance through Belleview University.
• Nationwide discounts through Perks at Work.
• Overtime pay for non-exempt employees when applicable, including hours worked over 40 in a workweek at one and one-half times the regular hourly rate.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED