DFW - Lot Attendant

Laz Parking • Dallas, TX

10d • Onsite

About The Position

The Lot Attendant creates a welcoming atmosphere for our customers and clients. This Lot Attendant will greet the public in a manner consistent with the LAZ Way, serving as a representative displaying honesty, integrity, accountability, teamwork, and demonstrating excellent communication skills.

Requirements

• Strong customer service skills and abilities.
• Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
• Ability to work independently and multi-task.
• Ability to communicate professionally and effectively with all levels of the organization and outside customers and clientele.
• Ability to interpret policies, procedures, and standard business practices.
• Demonstrate a sense of urgency and timeliness.
• Willingness to be flexible, work multiple facility locations.
• Ability to handle challenging and at times, emotionally charged situations.
• Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).

Responsibilities

• Meet and greet airport patrons at Express Parking Lot, provide flight information, directions, and other airport services
• Liaise with dispatchers and supervisors to coordinate service for the traveling public
• Maintain orderly queuing of shuttle buses and facilitate parking according to SmartPark procedures
• Assist in timely bus rotation using organized customer parking techniques
• Ensure drivers are cleared only after all passengers have been picked up
• Keep patrons informed of service status and provide timely updates
• Complete reports detailing the type of assistance provided
• Maintain accurate space counts and keep parking rows organized
• Complete all required paperwork and reports accurately and efficiently.
• Be in correct LAZ uniform, on time, and ready to work when scheduled.
• Work with and without supervision and follow directions of supervisors when requests are made.
• Make sure the location is safe and take care of any potentially hazardous conditions
• Other related duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed