Lot Associate: Part Time Temp - LANGLEY

The Home Depot • Township of Langley, BC

8d • Onsite

About The Position

The Home Depot is looking for individuals who are eager to help others succeed, make an impact, and guide customers to the right solutions for their projects. The Lot Associate's primary responsibility is to load orders into customer vehicles and ensure the parking lot is safe and welcoming. This role is crucial for customer service, as the Lot Associate is often the first and last associate to interact with a customer.

Requirements

• Communicates Effectively
• Customer Focus
• Interpersonal skills
• Organizational skills
• Attention to detail
• Highschool Diploma or Equivalent
• 1 to 2 years Retail experience

Responsibilities

• Ensures Customer Satisfaction Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer.
• Maintain a sufficient quantity of carts near the entrance of the store.
• When required, ask open ended questions about the customer’s projects in order to determine their needs and level of expertise.
• Approach customers to determine if they need help loading product into vehicles and/or shopping carts.
• Plan the best method of loading and securing merchandise in customer’s vehicle as per Safe Loading Training.
• Maintains Safety and Security Ensure that all exits/loading areas are not blocked or cluttered; sweep and clean debris off front apron and lumber loading pad.
• Follows all Safety and Loss Prevention policies and procedures.
• Using appropriate safety procedures with all equipment.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees