Lot Associate Full-Time - 7102 Thunder Bay
About The Position
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot. Position Overview: The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours play a vital role in this position, as the Lot Associate is often the first and last Associate to interact with a customer.
Requirements
- High school diploma or equivalent.
- 1 to 2 years of retail experience.
- Communicates Effectively.
- Customer Focus.
- Interpersonal skills.
- Organizational skills.
- Attention to detail.
Responsibilities
- Load orders into customer vehicles.
- Ensure the parking lot is safe and welcoming for the customer.
- Greet, engage, and thank the customer following Home Depot’s GET Model of customer service.
- Maintain a sufficient quantity of carts near the entrance of the store.
- Ask open-ended questions about the customer’s projects to determine their needs and level of expertise.
- Approach customers to determine if they need help loading product into vehicles and/or shopping carts.
- Plan the best method of loading and securing merchandise in customer’s vehicle as per Safe Loading Training.
- Ensure that all exits/loading areas are not blocked or cluttered.
- Sweep and clean debris off front apron and lumber loading pad.
- Follow all Safety and Loss Prevention policies and procedures.
- Use appropriate safety procedures with all equipment.
Benefits
- Flexible schedule that may include evenings and weekends.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
