Lost Time Adjuster

AcrisureGrand Rapids, MI
Remote

About The Position

Acrisure's Next Level Administrators are seeking an experienced Lost Time Adjuster to join its Workers’ Compensation Claims Department. This individual will effectively review Lost Time claims and determine appropriate action for resolution. Acrisure is a global fintech leader, empowering millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

Requirements

  • Complete ongoing education credits to maintain license
  • Attend training and become proficient with workers’ compensation statutes for assigned states
  • Strong oral and written communication skills
  • Strong analytical skills and attention to detail
  • Strong organizational skills
  • Time management skills and demonstrated ability to manage multiple priorities with accuracy and efficiency
  • Ability to provide professional and friendly customer service
  • Ability to work in a team environment
  • Strong interpersonal skills
  • Ability to meet or exceed Performance Competencies
  • Can determine what next steps are and proactively respond
  • Able to multitask in various systems and/or programs
  • Multi-state commercial claims experience
  • Lost time workers’ compensation claims experience preferred
  • Maintain all professional licenses
  • Successfully pass tests in states where they are for license
  • Proficient knowledge of Microsoft Office Suite / PC literate, including Microsoft Office products

Nice To Haves

  • Bachelor’s degree preferred

Responsibilities

  • Manage desk- and caseload of claims in an efficient and professional manner
  • Investigate claims thoroughly, including coverage, liability and exposure
  • Evaluate exposures and maintain accurate and timely reserves on all files
  • Control and manage litigation issues
  • Evaluate claims for settlement and negotiate with claimants and attorneys to resolve claims in an appropriate and timely manner
  • Control and manage medical issues
  • Evaluate claims for resolution
  • Consistently keep claim files documented and updated
  • Ensure that all payments are appropriate, timely and accurate

Benefits

  • Comprehensive medical insurance
  • dental insurance
  • vision insurance
  • life and disability insurance
  • fertility benefits
  • wellness resources
  • paid sick time
  • Generous paid time off and holidays
  • Employee Assistance Program (EAP)
  • complimentary Calm app subscription
  • Immediate vesting in a 401(k) plan
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) options
  • commuter benefits
  • employee discount programs
  • Paid maternity leave
  • paid paternity leave (including for adoptive parents)
  • legal plan options
  • pet insurance coverage
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service