Lost & Found Clerk- Beau Rivage

MGM Resorts International • Folsom, CA

1d • Onsite

About The Position

As a Lost & Found Clerk at Beau Rivage, you will play an important role in helping guests reconnect with their lost belongings while supporting the daily administrative needs of our Security Department. Through careful recordkeeping, organization, and attentive communication, you will help ensure lost items are handled securely and returned to their rightful owners whenever possible.

Requirements

• Holds a High School Diploma or GED
• Brings 6+ months of prior relevant administrative experience
• Possesses basic computer skills
• Communicates professionally and provides helpful, courteous service to guests and team members
• Maintains accurate records and handles documentation responsibly
• Manages multiple tasks while staying organized and meeting deadlines

Responsibilities

• Log, sort, store, and process lost and found items according to department procedures.
• Make every effort to identify and contact owners of lost belongings.
• Coordinate the collection of lost and found items from hotel floors and other property areas.
• Prepare items for shipment and coordinate their return to guests.
• Organize unclaimed items for donation to charitable organizations.
• File lost and found documentation and Security Department reports.
• Answer multi-line telephone calls and accurately relay messages for the Security Department.
• Prepare and organize Security and lost and found records for retention.
• Maintain accurate records while protecting the security and confidentiality of information.

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room
• Health & compensation protection benefits
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED