Lost & Found Associate - Baltimore International Airport - BWI - Part Time

Smarte Carte•Baltimore, MD

2d•$18 - $19•Onsite

About The Position

Smarte Carte is seeking a Lost & Found Associate for the Baltimore International Airport (BWI). This part-time position offers a flexible schedule, competitive pay, and a positive work environment. The role involves reuniting customers with lost items found at the terminal, requiring excellent customer service, cash handling, and safety standards. Smarte Carte is a global provider of travel and leisure infrastructure solutions with a long history of partnering with major venues worldwide. The company values diversity, inclusion, and environmental responsibility.

Requirements

Excellent office and computer skills
Strong organizational, communication and verbal skills
Ability to project a professional and knowledgeable demeanor.
Cash handling experience
Good problem solving and decision-making ability.
Excellent oral and written communications skills
Basic math skills
Proven customer service skills.
General knowledge of BWI Airport and its Terminals.
Experience in a customer-facing role.
Computer and Smart Phone proficient.
Meet airport badging requirements.
Must be fluent in English both speech and writing skills.
Ability to get Airport Badge is required

Nice To Haves

Bi or Multilingual preferred.

Responsibilities

Understanding of how to read airline & flight information including but not limited to flight information display system (FIDS), airline tickets, & itineraries.
Collect lost and found items found within the terminal and process promptly.
Calculate and forward found items to customers by way of shipping.
Track shipments to ensure they are delivered to customer.
Provide excellent customer service and attention to detail.
Maintain high ethical standards and professionalism.
Multitask and prioritize as necessary to meet customer needs.
Represent the company with integrity and dedication
Other duties as assigned