Loss Prevention Store Investigator

The TJX Companies, Inc.•Mississauga, ON

12d•Onsite

About The Position

At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. We're seeking a Loss Prevention Store Investigator to help create a safe environment for our Associates and customers. In this exciting role, you'll engage in proactive loss prevention, implement effective security measures, and collaborate with our investigative teams. You’ll get to use advanced surveillance techniques and report incidents while making a significant impact on store safety and profitability. If you're ready for a role where every day is different, this could be the perfect fit for you! TJX is the leading off-price apparel and home fashions retailer in the U.S. and worldwide, with four global home offices, seven brands, and nearly 4,700 stores in nine countries, and five distinctive branded e-commerce sites. As Associates, we make a difference with our contributions - collaborating in delighting shoppers with hidden treasures. At TJX, honesty, integrity, and treating each other with dignity and respect matter. We offer great opportunities, an incredible culture, and a sense of excitement for the future. Every day is a new adventure, a fresh chance to experience retail. We're not afraid to stand out. Stand apart. Stand for something.

Requirements

High School Diploma or equivalent experience
Strong work ethic and passion for working with people
Provincial security license required (where applicable)
Strong understanding of the Criminal Code and its application to retail crimes
Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process

Nice To Haves

Law and Security/Loss Prevention Diploma preferred
Relevant experience in Retail Loss Prevention, Military, Security, or Law Enforcement encouraged
Valid driver’s license preferred with access to a vehicle and good driving record

Responsibilities

Deter, detect, and apprehend individuals attempting to commit theft and fraud, and facilitate their civil and criminal prosecution.
Incident reporting, collaborating closely with police, and attending court as required.
Use CCTV equipment and floor walking for store surveillance.
Collaborate with Organized Retail Crime (ORC) Investigators to investigate and report on external losses from repeat offenders and organized groups.
Report internal dishonesty to Regional Internal Investigators; support Supply-chain Investigators on potential supply chain losses.
Collaborate with Loss Prevention Remote Investigators to identify and report external incidents to law enforcement, and support District Loss Prevention Managers by reporting possible shrink opportunities within their stores.
Report directly to a Store Investigation’s Supervisor within the Loss Prevention department, with the potential to support multiple stores and/or markets.