LOSS PREVENTION SPECIALIST
About The Position
Executes asset protection programs for retail stores and donation centers and the corporate office in the state of Arkansas. Manages the card access system, alarm system and handles workers' compensation and general liability claims and safety of Goodwill's workforce, clients and stakeholders in pursuit of Performance Excellence. Provides education and training to help associates protect Goodwill assets. Uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, Values, and Mission in everything you do and every interaction you have with co-workers, clients, customers and management.
Requirements
- High School Diploma
- 12 to 18 months related experience and/or training.
- 12 to 18 months related experience and/or training in management.
- Communication Skills
- Mathematical Skills
- Critical Thinking Skills
- Software Databases
- Spreadsheet
- Word Processing/Typing
- Planning, organizing, and project management skills.
- Decision Making
- Valid driver's license
- Reliable transportation.
Nice To Haves
- Experience in a multi-store retail environment is a plus.
- Investigative experience preferred.
Responsibilities
- Assesses store procedures to ensure the protection of inventory, cash, equipment, and other Goodwill assets.
- Serve as safety coordinator. Inspect facilities when traveling and provide input for safety training. This includes checking buildings for safety hazards and counseling employees and managers on the importance of safety rules and regulations. Investigates injuries in order to assure legitimacy, as necessary.
- Investigates evidence of potential or actual inventory shrink, and loss of cash, equipment or other Goodwill assets. Prepares detailed and accurate case/investigation reports in a timely manner. Offers recommendations for improvement and maintains documentation and records of loss prevention activities.
- Analyzes store point-of-sale, inventory, cash, and other operating information and identifies trends and exceptions for further investigation. Assists by reviewing the SOP's for opportunities for improvement in process and procedures making recommendations where opportunities are identified.
- Educates and trains retail store team members in programs and methods for loss control: protecting inventory, cash, equipment, and other Goodwill assets.
- Provide oversight and backup for communicating with the workers' compensation representative to assure they are receiving paperwork on time and to inquire if there are other problems that should be addressed.
- Regular reports to upper management related to general liability.
- Partners with corporate workgroups (e.g., Donated Goods, Human Resources, Finance, etc.) and local law enforcement to resolve investigations/audits pertaining to store losses.
- Ensures the proper deployment, operation, and repairs of alarm, Employee Access System, and Safety Bulletin Board.
- Perform any other related duties as required or assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
