Loss Prevention Specialist

EdFed • Miami, FL

4d

About The Position

Assists in the investigation of cases of fraud involving use of electronic/cyber systems, debit and credit cards, new accounts, account abuse, check forgery, elder abuse, check kiting, identity theft and the like. Analyzes various reports to identify and limit potential fraudulent actions on member accounts.

Requirements

• 2 years of prior Credit Union or Banking experience
• Strong analytical skills
• Effective communication skills

Nice To Haves

• Prior Fraud or Loss Prevention experience

Responsibilities

• Processing actionable alerts/fraud notifications and conducting research into these alerts as needed.
• Analyzing and validating Identity Theft claims and other fraud claims as they arise.
• Reviewing membership information and identification documents when there are discrepancies or irregularities, to determine the validity of information or obtain support to accept the deposit.
• Reviewing accounts and transactions for fraudulent activity and taking appropriate action, such as restricting an account, to prevent fraud losses.
• Assisting members that are the victim of a scam/account compromise in order to resolve issues and safeguard their account.
• Accurately recording data and remarks in core system and analytic software system used to record/document investigations.
• Preparing member correspondence related to the outcome of investigations.
• Keeping abreast of current fraud trends in the financial services industry as well as different types of fraud schemes.
• Performing other duties as assigned by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed