Full-Time Loss Prevention Service Specialits

Kohl's•Yonkers, MD

1d•Onsite

About The Position

As a Loss Prevention Service Specialist, you will engage customers, promote customer service and provide deterrence to theft. You will be highly visible, spend most of your time at the store entrance and other key departments and work to raise shortage awareness among store associates.

Requirements

Strong communication and interpersonal skills
Excellent collaboration skills
High ethical standards and adherence to Kohl's policies and procedures
Basic math and reading skills, legible handwriting, and basic computer operation.
Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
Ability to satisfactorily complete company training programs.
Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
Ability to perform the accountabilities listed in the “What You’ll Do” Section.
Ability to comply with dress code requirements.

Nice To Haves

Experience in a customer service environment
Prior experience in retail loss prevention, security or law enforcement

Responsibilities

Work to promote customer service in the store by greeting and supporting customer needs
Promote a neat and clean store appearance at the entrance
Conduct associate package checks
Conduct building and physical security inspections to minimize exposure to loss
Promote a safe environment for associates and customers and respond to emergencies
Supports CCTV surveillance with other Loss Prevention associates as necessary
Build partnerships with store and law enforcement
Additional tasks may be assigned