Loss Prevention/Security Officers | PT

Pyramid Global Hospitality•Lake Arrowhead, CA

11d•Onsite

About The Position

Pyramid Global Hospitality is seeking a highly engaging, safety and customer-focused individual to join their team as a Security Officer at the Lake Arrowhead Resort and Spa. The successful candidate will be responsible for the safety and security of guests and employees, supporting department activities to ensure high levels of service, and maintaining a professional and courteous demeanor. This role offers an opportunity for growth and learning within a world-class property.

Requirements

High school diploma or equivalent.
At least one year customer service experience preferred.
2 years Security or Police (military or civilian) experience, preferably with exposure to the hotel environment.
2 years of college in a safety, security or hospitality related discipline.
Able to work a flexible schedule to include nights, weekends and holidays.
First Aid/CPR certification, prefer instructor rating.
High quality written and oral communication skills.

Nice To Haves

Prior hospitality/purchasing experience preferred.

Responsibilities

Carry out the safety policies and procedures of the property and Benchmark, while maintaining the highest degree of professionalism and teamwork atmosphere as per standards of service.
Follow safety procedures to ensure a safe working environment for guests and associates.
Reduce the opportunity for the commission of crimes using preventive patrol and high visibility of security throughout the premises on a timely schedule.
Promote and preserve the peace on premises to assure a comfortable and non-threatening environment for guests and employees.
Aid, or seek aid for, individuals who are in danger of physical harm, or in need of medical attention.
Respond to emergencies as prescribed in Emergencies Service Procedures of the property.
Assure the security of guest and employee information both in written reports and in general business operations.
Complete all Daily Activity and Incident Reports.
Help assure compliance with Liquor Laws.
Assist in developing and presenting security related programs.
Review and edit written records produced by Security Officers.
Aid in other job classifications as determined necessary by immediate superior.