Security
The Marcus Corporation•Milwaukee, WI
•Onsite
About The Position
The Pfister Hotel is seeking a Loss Prevention/Security Officer to join their team. This role is integral in creating a safe and comfortable environment for guests and associates, detecting suspicious behavior, and preventing vandalism, thefts, or other unlawful activities. The Pfister Hotel, built in 1893, is a luxury hotel in downtown Milwaukee with a long-standing reputation for gracious service and impeccable style, holding AAA Four Diamond status for 46 consecutive years.
Requirements
- Ability to read/write in English.
- Excellent verbal and written communication skills.
- Must work well both independently and with others as a team player and under pressure.
- Ability to work a flexible schedule including days, nights, weekends and holidays.
Nice To Haves
- Knowledge of security and law enforcement practices preferred.
- Prior hospitality, guest service and/or security experience preferred.
Responsibilities
- Maintain safety for guests and associates while protecting property and assets.
- Patrol premises on foot.
- Operate a dispatch center with responsibilities for key control, fire alarm monitoring, and closed circuit television monitoring, answering routine and emergency calls for service, and dispatching call for service.
- Perform proactive and professional security, safety, and loss prevention practices.
- Investigate situations and conditions and write reports as necessary.
- Meet, greet, and assist guests and associates as needed in a professional and calm manner.
- Witness cash drops and monitor cameras.
- Perform lost and found functions.
- Assist in other areas as needed.
Benefits
- A free, well-balanced meal every shift
- Room discounts at Marcus Hotels & Resorts and Historic Hotels of America properties
- Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing and spa
- Discounted parking
- “Two for one” movie theater coupons at Marcus Theatres
- Ability to grow your career, and transfer from one property to another while maintaining your service with the company
- Early wage access
- Paid time off
- Medical, dental and vision insurance (offered after 30 days of employment)
- Company-paid life insurance
- Employee assistance program offer
- 401k with employer match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
